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Amazon India shopping app issue on 9R via OnePlus 9R

  1. gchauhan13
    Cupcake Oct 13, 2021

    gchauhan13 , via OnePlus 9R , Oct 13, 2021 :
    I don't know if it is a phone issue or the app issue but while chatting with the customer service on the Amazon India shopping app, the Text Box gets hidden behind the keyboard and cannot see what's been typed. Changed keyboards, cleared cache, reinstalled the app, but nothing seems to work. Is there a solution to this?
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 13, 2021

    Dresa91 , Oct 13, 2021 :
    Only in Amazon app?
     

    #2
  3. gchauhan13
    Cupcake Oct 14, 2021


    #3
  4. the_o2
    OnePlus 9 Series Expert Community Expert Oct 14, 2021

    the_o2 , Oct 14, 2021 :
    Do you using default system font size?
     

    #4
    Dresa91 likes this.
  5. gchauhan13
    Cupcake Oct 14, 2021


    #5
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 14, 2021

    Dresa91 , Oct 14, 2021 :
    What cache did you clear?
     

    #6
  7. gchauhan13
    Cupcake Oct 14, 2021


    #7
  8. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 14, 2021

    Dresa91 , Oct 14, 2021 :
    Can you also please clear cache in recovery?
     

    #8
  9. gchauhan13
    Cupcake Oct 14, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 14, 2021

  11. gchauhan13
    Cupcake Oct 14, 2021

  12. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 14, 2021


    #12
  13. gchauhan13
    Cupcake Oct 14, 2021


    #13
  14. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 14, 2021

    Dresa91 , Oct 14, 2021 :
    Okay 👍🏼
    You also can contact the support/devs of Amazon to report this bug :)
     

    #14
    gchauhan13 likes this.
  15. camohan
    Moderator Moderator Oct 14, 2021

    camohan , Oct 14, 2021 :
    Hi there, I can confirm it probably is the issue with Amazon app. I use OnePlus 8T and when I want to put in my UPI ID, the input box gets hidden behind the keyboard. Similar to what you described.

    Your device is fine, nothing to be worried about.
     

    #15
  16. BeingIncog
    Nougat Oct 14, 2021

    BeingIncog , Oct 14, 2021 :
    yusss. it's amazon app behaving strangely for few months... no need to worry tho...
     

    #16
    the_o2 and gchauhan13 like this.
  17. gchauhan13
    Cupcake Oct 14, 2021

    gchauhan13 , via OnePlus 9R , Oct 14, 2021 :
    Thank you for sharing the same. Actually, I was using OnePlus 5T until recently and there was no such problem. Though I have informed the Amazon App developers, it is always better to let all the stakeholders to know about the issue should it be solved at their end.
     

    #17
    Dresa91 likes this.
  18. gchauhan13
    Cupcake Oct 14, 2021

    gchauhan13 , via OnePlus 9R , Oct 14, 2021 :
    Thank you for your support. Really appreciate it.
     

    #18
    Dresa91 likes this.
  19. Dresa91
    User of the Year 2016; Most Active User 2020 Oct 14, 2021

    Dresa91 , Oct 14, 2021 :
    you are welcome:)
    have a great day:)
     

    #19
    gchauhan13 likes this.
  20. gchauhan13
    Cupcake Oct 17, 2021

    gchauhan13 , via OnePlus 9R , Oct 17, 2021 :
    Update:. Facing same issue of Text Box hiding behind the keyboard on another app too. Now I am pretty sure that this is not an app issue, rather it is a phone issue.
     

    #20