2
[Submitted] amazon prime content showing error while downloading

  1. Mudit@22
    Froyo Oct 13, 2020

    Mudit@22 , Oct 13, 2020 :
    Go to amazon prime app and then select amy movie or series , then click on download.
     

    #1
    Maddy124 and yadavvaibhav519 like this.
  2. Suhas Klkrn555
    OnePlus Bug Hunter Staff Member Oct 13, 2020

    Suhas Klkrn555 , Oct 13, 2020 :
    We'll definitely work on the issue reported and we'll do our best to help you. We've got in touch with you via direct message. Looking forward for your response!

    Thanks & Regards,
    Suhas.
     

    #2
  3. yadavvaibhav519 , via OnePlus 8 Pro , Oct 15, 2020 :
    I am having same issue, after update to new oxygenos on OnePlus 8 pro, issue goes away if you turn off h/w acceleration in primevideo app but then can't download in hd quality.
     

    #3
  4. Mudit@22
    Froyo Oct 15, 2020


    #4
  5. yadavvaibhav519 , via OnePlus 8 Pro , Oct 15, 2020 :
    Delete all downloads, clear cache and storage, signout, uninstall, install and then try again, I was getting same msg.
     

    #5
  6. Mudit@22
    Froyo Oct 15, 2020

    Mudit@22 , via OnePlus 8 , Oct 15, 2020 :
    Thankyou it helped, but can download only when hardware acceleration is off..
     

    #6

  7. #7
    Mudit@22 likes this.
  8. hey_im_pankaj
    Eclair Oct 16, 2020


    #8
  9. Maddy124
    Cupcake Oct 22, 2020

    Maddy124 , via OnePlus 8 Pro , Oct 22, 2020 :
    Follow these steps to resolve the problem
    1-open Amazon prime
    2- go to my stuf
    3- open settings
    4-go to stream & download
    5- disable USE HARDWARE ACCELERATION
    now you can download
     

    #9
  10. hey_im_pankaj
    Eclair Oct 24, 2020

    hey_im_pankaj , via OnePlus 8 Pro , Oct 24, 2020 :
    Thanks it's working but not playing in HD or HDR
     
    Last edited: Oct 24, 2020

    #10
    yadavvaibhav519 and Maddy124 like this.