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Amazon Prime download issue after OS11 update via OnePlus 8

  1. AVIATOR911
    Cupcake Oct 16, 2020

    AVIATOR911 , via OnePlus 8 , Oct 16, 2020 :
    After the update to Android 11, Amazon prime videos wouldn't download. I'm getting the attached error. Amazon support can't figure out what the issue is.

    I have tried restarting, clearing cache, storage and even a complete reinstall after restart. Nothing has helped so far.
    1602858613710.jpg
     

    #1
    monish_7_3 and Prem2892 like this.
  2. Mudit@22
    Froyo Oct 16, 2020


    #2

  3. #3
  4. AVIATOR911
    Cupcake Oct 16, 2020


    #4
    O1602840097004 likes this.
  5. AVIATOR911
    Cupcake Oct 16, 2020


    #5
  6. Mudit@22
    Froyo Oct 16, 2020


    #6
  7. Rryuk
    Froyo Oct 19, 2020


    #7
  8. AVIATOR911
    Cupcake Oct 19, 2020

    AVIATOR911 , via OnePlus 8 , Oct 19, 2020 :
    Yes, they suggested turning off hardware acceleration in amazon prime video app settings. It loses quality to between "good" and "better", but download works
     

    #8
  9. Rryuk
    Froyo Oct 19, 2020

    Rryuk , via OnePlus 8 , Oct 19, 2020 :
    So did its worked?
     

    #9
  10. monish_7_3
    Cupcake Oct 19, 2020


    #10
  11. Rryuk
    Froyo Oct 21, 2020


    #11
  12. monish_7_3
    Cupcake Oct 21, 2020


    #12
  13. Srinjan
    Eclair Oct 22, 2020


    #13
  14. blueblarog
    Cupcake Oct 22, 2020


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  16. G1603118392715
    Cupcake Oct 23, 2020


    #16

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  18. AVIATOR911
    Cupcake Nov 9, 2020


    #18

  19. #19