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Ambient display not working via OnePlus Nord

  1. X1597316142864
    Eclair Jun 8, 2021

    X1597316142864 , via OnePlus Nord , Jun 8, 2021 :
    After new update of android 11.1.1.3 the ambient display jas stopped working and AOD is also not supported so please look into this matter.
    Just the fingerprint icon is visible nothing else other whole screen is black.no time,date, notification icon etc is visible
     

    #1
  2. Shailender Sharma
    Nougat Jun 8, 2021

    Shailender Sharma , Jun 8, 2021 :
    Try to wipe cache partition and see if it helps. It is recommended after every major update.
     

    #2
    X1597316142864 and Aaron2017 like this.
  3. X1597316142864
    Eclair Jun 8, 2021


    #3
  4. X1597316142864
    Eclair Jun 8, 2021


    #4
  5. Shailender Sharma
    Nougat Jun 8, 2021

    Shailender Sharma , Jun 8, 2021 :
    Just follow the steps below -
    Wipe Cache Partition
    Clearing Cache :-
    1. Power off the phone.
    2. Wait until the device is completely off.
    3. Then press and hold the Power and Volume Down (-) buttons at the same time.
    4. Continue holding these two buttons during the initial OnePlus splash screen.
    5. When the OnePlus logo goes away, you can let go of these two buttons.
    6. And then wait until the phone boots into Recovery Mode.
    7. If you have a password set, you will have to enter the pin to decrypt(basically unlock access to storage) here.
    8. Tap on the language of your choice.
    9. Tap on the Wipe Data and Cache option.
    10. Tap on the Wipe Cache option.
    11. Tap the Yes option when asked to confirm.
    12. Wait for the phone to clear the cache partition.
    13. Then tap on the Reboot option to restart the phone.

    It might be helpful.
     

    #5
    Aaron2017 likes this.
  6. Alex H. K.
    Froyo Jun 10, 2021

    Alex H. K. , Jun 10, 2021 :
    I'm sorry, but it doesn't help.
    I had similar suggestions.
    In my 7T Pro I tried this too.
    No performance improvement.
     

    #6
  7. Shailender Sharma
    Nougat Jun 10, 2021

    Shailender Sharma , Jun 10, 2021 :
    Provide your Feedback Here
    How to report a bug and share your product suggestions on OnePlus community? Here
     

    #7
  8. Alex H. K.
    Froyo Jun 10, 2021

    Alex H. K. , Jun 10, 2021 :
    Thanks, but no.
    The whole World has written about it many times and continues to write.
    OnePlus does not do anything about this problem.
     

    #8