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[Submitted] Ambient Display not working

  1. gaelleguillaume
    Cupcake Jul 29, 2021

    gaelleguillaume , Jul 29, 2021 :
    Hello, the Ambient Display doesn't work as it was before I installed the new software update.
    When I double tap or pick up my phone, I have a black screen with only the fingerprint icon showing.

    I have activated the clock, text, notifications... and other features that should be displayed there but nothing is showing anymore. I didn't have this issue before the update.

    Please help!
    Thank you in advance.
     

    #1
  2. Prashanth 27
    OnePlus Bug Hunter Staff Member Jul 30, 2021

    Prashanth 27 , Jul 30, 2021 :
    In order to investigate this further, please help us with the requested details. Please have a look in your inbox, we've sent a direct message. Awaiting for your revert!

    Regards,
    Prashanth.
     

    #2
    gaelleguillaume likes this.