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Android 10 on OnePlus 7T: Ask your questions here!

  1. mr.naryal1994
    Eclair Jan 21, 2020

    mr.naryal1994 , via OnePlus 7T , Jan 21, 2020 :
    my auto rotate function is not working at all in one plus 7t also not been able to google maps as the location is not moving along with me.


    In short my accelerometer and gyroscope sensors are not working.
    please help
     

  2. B1570635464170
    Cupcake Feb 5, 2020


  3. GeekOnTheHill
    Honeycomb Feb 5, 2020

    GeekOnTheHill , Feb 5, 2020 :
    I suggest you install Andrey Efremov's "Sensor Test" app and start your troubleshooting there.

    Richard
     

  4. mr.naryal1994
    Eclair Feb 5, 2020

    mr.naryal1994 , via OnePlus 7T , Feb 5, 2020 :
    where can i start troubleshooting from there?
     

  5. GeekOnTheHill
    Honeycomb Feb 5, 2020

    GeekOnTheHill , Feb 5, 2020 :
    Well, first make sure the sensors themselves actually work. If they don't, then it's probably hardware; but there would be enough of a chance that it's software that a reset would at least be worth a try. Properly-functioning sensors not being seen by the OS would be a low-level problem, so any app-level diagnostics would likely be a waste of time. If the sensors are not being seen or not working, I'd probably move right to a reset.

    If the sensors work, then I'd start looking at any changes that were made around the time the screen rotation stopped working, such as apps installed around that time or any other tweaks made to the system.

    If that turned out to be unproductive, I'd try recalibrating the sensors. Some GPS testing apps and compass apps have that ability built in. I might also try toggling the rotation setting off and on with a reboot in between.

    It all begins with finding out whether the sensors are working, however.

    Richard
     

  6. mr.naryal1994
    Eclair Feb 5, 2020


  7. GeekOnTheHill
    Honeycomb Feb 5, 2020

    GeekOnTheHill , Feb 5, 2020 :
    Unfortunately, that points pretty strongly toward a hardware problem. :( I won't say absolutely; but if Sensor Test can't see the sensors either, then I'd be about 90 percent sure.

    Richard
     

  8. mr.naryal1994
    Eclair Feb 5, 2020


  9. GeekOnTheHill
    Honeycomb Feb 5, 2020

    GeekOnTheHill , Feb 5, 2020 :
    It might also be worth reinstalling from a fresh downloaded image rather than using the reset. Certainly there would be little to lose from trying.

    Richard
     

  10. mr.naryal1994
    Eclair Feb 19, 2020

    mr.naryal1994 , via OnePlus 7T , Feb 19, 2020 :
    should i wait for the latest update will it help?
     

  11. GeekOnTheHill
    Honeycomb Feb 19, 2020

    GeekOnTheHill , Feb 19, 2020 :
    Well, it's out there now, so I'd try that first. Either it works or you're no worse off than you were.

    But again, I fear this may be a hardware issue if Sensor Test can't see the sensors. :( But I would love to be wrong. :)

    I say give it a try. At worst, you're in the same boat.

    Richard
     

  12. mr.naryal1994
    Eclair Feb 24, 2020

    mr.naryal1994 , via OnePlus 7T , Feb 24, 2020 :
    hello sir its not solved yet
    i have received and installed the latest update but its not solved yet...i will visit service centre.
    Please tell me if they want to open my device should i let them?
    will it affect my device bad in future?
     

  13. GeekOnTheHill
    Honeycomb Feb 24, 2020

    GeekOnTheHill , Feb 24, 2020 :
    Sorry to hear it didn't work. It was a long shot anyway, but still.

    If it's a hardware problem, then there's no way to fix it without opening up the phone. If they know what they're doing, it shouldn't cause any problems with your device.

    They also might want to replace the phone instead of fixing it, depending on how difficult it would be to fix. Make sure to do a backup before you go.

    Richard
     

  14. mr.naryal1994
    Eclair Feb 24, 2020

    mr.naryal1994 , via OnePlus 7T , Feb 24, 2020 :
    i can't believe how a 3month old phone cna get a hardware defect.
    I am talking about one plus brand here
     

  15. GeekOnTheHill
    Honeycomb Feb 24, 2020

    GeekOnTheHill , Feb 24, 2020 :
    I can't say with certainty that it does without bench testing it. But it sounds like one. If the phone can't see the sensors, that points pretty strongly toward hardware. It's not definitive, but it leans that way.

    On the bright side, at least you don't have to ship the phone halfway across the country and hope that the repair center doesn't break more than they fix -- and then tries to charge you to fix what they broke. That's probably of small consolation, but it's something.

    Richard
     

  16. P1572411838137
    Cupcake Apr 19, 2020


  17. Y1563805539764
    Cupcake Apr 20, 2020


  18. Sangam Idalkante
    Cupcake Apr 28, 2020

    Sangam Idalkante , Apr 28, 2020 :
    My Google photos app are not working properly ,
    fail to back up photos stuck in getting photos notification , did everything :- change in setting , clear all data , caches n all , Remove n add account ,
     

  19. A1572019105048
    Cupcake May 8, 2020


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