Android 10 - screen freezes

  1. NeacsuGeorge97
    Cupcake Oct 23, 2019

    NeacsuGeorge97 , Oct 23, 2019 :
    Hello, I think I made a mistake by upgrading too early.. It happened twice already. The screen enters in a frozen state, the first time it was off and I thought it was broken. The camera was raising since I have face unlock but there was nothing on the screen, just black. The second time it froze with the screen open, no input would make it work again. Pressing power would make the phone enter in the stand by state but the screen stays in the same state, open with the last render. Then, the camera popped up again for the next presses of the power button.

    Any help? I don't have enough time to do hard reset and reconfigure the entire phone, I have too many accounts with 2 way authentication.