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Android 10 update disappeared from system update

  1. Kaustubh_KD
    Cupcake Jul 11, 2020

    Kaustubh_KD , Jul 11, 2020 :
    i received Android 10 update on my oneplus 7 in December. but i decided to wait until stable updated to come. and today i Decided to update my device to Android 10. so i have gone for update but the Android 10 update is just disappeared from system update. and its showing me that your device is up to date. and my device is running on (OS 9.5.8)

    can someone help me on this ?

    how can i get android 10 update back
     

    #1
  2. Batman360
    Lollipop Jul 11, 2020

    Batman360 , Jul 11, 2020 :
    Download the build from OnePlus.in support section
     

    #2
    Kaustubh_KD and Artemus. like this.
  3. Kaustubh_KD
    Cupcake Jul 11, 2020

    Kaustubh_KD , Jul 11, 2020 :
    is that safe to update like that ?
    or is thear any chances to get android 10 update back on my device system updater

    can you explain what just happened how the update disappeared ?

    i never used android device before this is my first time so bit confusing
     

    #3
  4. Batman360
    Lollipop Jul 11, 2020

    Batman360 , Jul 11, 2020 :
    Yes it's safe but download the stable build, instead of beta.
    Backup your data (just to be safe). Follow the instructions given on the support page of OnePlus.in, where the OS builds are provided. If still is doubt, you can Google the process or search it on YouTube. 😊
     

    #4
    Kaustubh_KD and Artemus. like this.
  5. Kaustubh_KD
    Cupcake Jul 11, 2020

    Kaustubh_KD , Jul 11, 2020 :
    thank you for your guidance [e]1f64f[/e]🏼

    but can you just explain me how just android 10 update disappeared from system update ?
    i have no clue what just happened
     

    #5
  6. Batman360
    Lollipop Jul 11, 2020

    Batman360 , Jul 11, 2020 :
    That I have no idea about as I'm just a user. You can call OnePlus customer care support 😊
     

    #6
    Kaustubh_KD likes this.
  7. chanduchallagond
    Cupcake Jul 12, 2020

    chanduchallagond , via OnePlus 7 , Jul 12, 2020 :
    U can do it in system update page of OnePlus. As I see u are running your phone on android 9 could you please share the screen shot of the incoming call in dark mode.
     

    #7
  8. Kaustubh_KD
    Cupcake Jul 14, 2020

    Attached Files:


    #8
  9. Artemus.
    Nougat Jul 14, 2020


    #9