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Android Messages not working! via OnePlus 7 Pro

  1. caraithe
    Cupcake Nov 6, 2020

    caraithe , via OnePlus 7 Pro , Nov 6, 2020 :
    Hello!

    Several months ago my OnePlus 7 Pro updated and for whatever reason some MMS messages would not download and it doesn't even give me the option to download the message, it reads "Unsupported file." I use Android messages.

    In August I contacted OnePlus support and they said that an update would be coming at the end of the month. Update came, no fix. Kept waiting, still no fix. Updated to the most recent version the other day, still isn't fixed. Will this ever be fixed??? Causing me to seriously consider a new phone.

    For the record, I've talked to support on both Verizon and Google, and definitely think this is an overall software problem. My current version number is 10.3.6.GM21AA.
     

    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester Nov 7, 2020


    #2
  3. caraithe
    Cupcake Nov 23, 2020


    #3
  4. J4t1np4r3kh
    OnePlus Accessory Tester Nov 23, 2020


    #4