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Anyone successfully use Dell Mobile Connect with their OnePlus 8T?

  1. jmlemay
    Froyo Mar 31, 2021

    jmlemay , Mar 31, 2021 :
    I recently purchased a Dell XPS laptop, and I'm trying to use their Dell Mobile Connect platform to view/control my OnePlus 8T from the laptop.

    When I install the DMC app on my phone, it starts by asking for permissions to access contacts, SMS, etc. Eventually, I land on a screen that says "Please allow Dell Mobile Connect to make your device discoverable by other Bluetooth devices." There is an "OK" button, but no matter how many times I click the button, I cannot proceed past this screen.

    I've gone into the Oxygen OS settings to see if there are additional permissions that I can give to this app, but I see nothing. Anyone else have this issue, and know how to make it work?

    help.jpg
     
    Last edited: Apr 3, 2021

    #1
    I1599451118682 likes this.
  2. S1547625700131
    Cupcake Apr 8, 2021

    S1547625700131 , Apr 8, 2021 :
    Hello
    I have the exact same problem on a Oneplus 8 Pro. I contacted Dell, they says they don't support apps. I contacted Oneplus, they say everything is ok on my device and tols me to concact the app developper.
    I sent a mail to screenovate (developpers) and automatic reply says to contact dell.....

    So no solution yet either.

    I will try to call Screenovate.

    Bye
     

    #2
    pratham.marfatia and jmlemay like this.
  3. TheMystic
    Lollipop Apr 8, 2021

    TheMystic , Apr 8, 2021 :
    I don't know what exactly you want to access from your laptop, but Microsoft's Your Phone app can be quite handy.

    And for accessing files, this is the best app I found:

    SSH
     

    #3
    Tokolozi and jmlemay like this.
  4. masaharu
    Cupcake Apr 10, 2021


    #4
  5. pratham.marfatia
    Cupcake Apr 11, 2021

    pratham.marfatia , via OnePlus Nord , Apr 11, 2021 :
    any update on what's causing the problem?
     

    #5
  6. O1574598467822
    Cupcake Apr 12, 2021

    O1574598467822 , Apr 12, 2021 :
    couldnt find the app, can you provide the link to the app
     

    #6
  7. masaharu
    Cupcake Apr 12, 2021