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App cam doesnt Work

  1. Paulo16
    Cupcake Sep 18, 2021

    Paulo16 , Sep 18, 2021 :
    Hello everyone,

    I bough a oneplus 8T, but i have a issue with a original app cam. When i am trying to open the app, the app closes, but sometimes works, i have already clean the cache and reboot, nothing works. The front cam is more difficult to work, the best to say is that is imposivel
    I am using other app cam to work, but the front still not working.

    How i can solve this issue? Can I uninstall orginal app cam from oneplus and install again?






    Thank you all
     

    #1
  2. Paulo16
    Cupcake Sep 18, 2021


    #2
  3. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 18, 2021

    Dresa91 , Sep 18, 2021 :
    Can you please try clearing cache and data of the camera app?
     

    #3
  4. banandhi
    Honeycomb Sep 18, 2021

    banandhi , via OnePlus 8T , Sep 18, 2021 :
    Download the latest OTA full firmware using Oxygen Updater app (free download from play store). Follow the instructions in the application to manually flash the OTA firmware again, this will re-install the camera app. See if the issue is resolved after re-installing the firmware manually, if the issue persists then it's mostly likely an hardware issue and contact OP customer support
     

    #4
  5. Paulo16
    Cupcake Sep 18, 2021

    Paulo16 , Sep 18, 2021 :
    Yes and doesnt work
     

    #5
    Dresa91 likes this.
  6. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 18, 2021


    #6
  7. Paulo16
    Cupcake Sep 18, 2021

    Paulo16 , Sep 18, 2021 :
    My OS is above I dont let me make a downgrade.

    But thanks
     

    #7
  8. Paulo16
    Cupcake Sep 18, 2021


    #8
  9. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 18, 2021


    #9
    Paulo16 likes this.
  10. Paulo16
    Cupcake Sep 18, 2021


    #10
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 19, 2021

    Dresa91 , Sep 19, 2021 :
    And what’s the result?
    You can try to uninstall the updates of the camera app: settings - apps - camera. Three dots in the upper right corner and tap uninstall updates
     

    #11
    psygarden likes this.
  12. psygarden
    OnePlus TV Product Ninja 2021 Sep 19, 2021

    psygarden , via OnePlus 8T Aquamarine Green , Sep 19, 2021 :
    No way to uninstall a System app, unless you root your device. What OOS update are you on? Since when have you been experiencing this bug?
     

    #12
    Dresa91 likes this.
  13. Paulo16
    Cupcake Sep 19, 2021

    Paulo16 , Sep 19, 2021 :
    Hello since first day.
    upload_2021-9-19_12-28-18.png
     

    #13
  14. Paulo16
    Cupcake Sep 19, 2021

    Paulo16 , Sep 19, 2021 :
    I did but is the original app cam without any updates, the phone is new.
     

    #14
  15. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 19, 2021


    #15
  16. Paulo16
    Cupcake Sep 19, 2021


    #16
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 19, 2021

    Dresa91 , Sep 19, 2021 :
    What version did you try to install?
    Only with root
     

    #17
  18. Paulo16
    Cupcake Sep 19, 2021

    Paulo16 , Sep 19, 2021 :
    This one
    OnePlus Camera 6.2.113
     

    #18
  19. Dresa91
    User of the Year 2016; Most Active User 2020 Sep 20, 2021


    #19
  20. psygarden
    OnePlus TV Product Ninja 2021 Sep 20, 2021


    #20
    Dresa91 likes this.