App crashing issue apps not opening in my OnePlus 8 t

  1. aditya nishad
    Eclair Sep 29, 2021

  2. Marios_g13
    Cupcake Nov 12, 2021

    Marios_g13 , Nov 12, 2021 :
    Today I received a notification about the last Software update.
    I proceed with the installation. When I proceed with the restart to complete the installation, the system stacked at the encrypting mode.
    I talked with the support department and they said that the only solution was the settings reset. I said to them that I have important data in my device and they confirm that all my data except SMS are save with the settings reset.
    So, I followed their advice and proceed with the settings reset.
    The result was to lost all my data. The result is to lost money and now my contract with my employer is extremely ensure.
    After this, the supervisor said that their mission is to do the phone working again and not to protect the customer data. Something absolutely different with his previous messages.
    I follow up this conversation to my laywer and he will decide for our next steps. For sure my decision is to stop use One Plus devices.