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App lock finger not working via OnePlus Nord

  1. X1599165573668
    Donut Apr 15, 2021


    #1
  2. SRD.
    Lollipop Apr 15, 2021


    #2
  3. keithnyc
    Moderator Moderator Apr 15, 2021

    keithnyc , Apr 15, 2021 :
    Is it working now? As @SRD. suggested, try clearing all the fingerprint data (also a reset/refresh might assist). Then try the setup again.
     

    #3
    X1599165573668, Caoimhín and SRD. like this.
  4. X1599165573668
    Donut Apr 17, 2021


    #4
  5. SRD.
    Lollipop Apr 17, 2021

    SRD. , via OnePlus 7T , Apr 17, 2021 :
    Then there may be some hardware issue ⚠️.
    Please visit nearest service cente.
     

    #5
  6. X1599165573668
    Donut Apr 17, 2021


    #6
  7. X1599165573668
    Donut Apr 17, 2021


    #7
  8. SRD.
    Lollipop Apr 17, 2021

    SRD. , via OnePlus 7T , Apr 17, 2021 :
    Ok. Try this and check if your particular app is included in the list or not.

    Setting > Utilities > App locker > Check the list of app where app locker is included it not, if not included , then include it, else delete and add again.
    Hope it'll help.

     

    #8
    X1599165573668 likes this.
  9. X1599165573668
    Donut Apr 17, 2021

    X1599165573668 , via OnePlus Nord , Apr 17, 2021 :
    Let see
     

    #9
  10. keithnyc
    Moderator Moderator Apr 17, 2021


    #10
  11. X1599165573668
    Donut Apr 17, 2021


    #11
  12. keithnyc
    Moderator Moderator Apr 17, 2021

    keithnyc , via OnePlus 7 Pro , Apr 17, 2021 :
    Awww, sorry to hear that.. Ere you near a service center? If not, you can also contact customer support via email or online chat. They should be able to help.
    PM meet if you need assistance with this.
     

    #12
    X1599165573668 likes this.
  13. X1599165573668
    Donut Apr 17, 2021

    X1599165573668 , via OnePlus Nord , Apr 17, 2021 :
    Thank you 😊
     

    #13
    keithnyc likes this.
  14. X1599165573668
    Donut Apr 19, 2021


    #14
    SRD. likes this.
  15. SRD.
    Lollipop Apr 19, 2021

    SRD. , via OnePlus 7T , Apr 19, 2021 :
    What did you do to get it resolved? May be useful for someone in need.

     

    #15
    X1599165573668 likes this.
  16. X1599165573668
    Donut Apr 19, 2021


    #16