Apps not working on Mobile data After Oxygen OS 9.0.3 & Android 9 Update

  1. Saurabh248
    Donut Jan 24, 2019

    Saurabh248 , Jan 24, 2019 :
    Yesterday, i have recieved the Oxygen 9.0.3 Update & Android 9 Update. I had downloaded the same and installed the update, since then i am facing Mobile data connectivity issue with certain applications. like
    1. PUBG
    4. Google Drive
    And many such apps

    These Apps are running perfectly well on Wi-Fi but are not running on Mobile data, i have even checked the data usage controls over mobile data and Wi-Fi and these are same for all apps, the once which are working and which are not working....

    for Reference i have attached screen shot of
    1. Youtube ( running perfectly on Mobile Data)
    2. Youtube Data Settings
    3. PubG ( Not running on Mobile Data)
    4. PubG Data Settings
    5. Latest Update Details

    you can see that in YouTube the speed is 1.1 M/s
    where as in PubG it is showing no network available as well as the speed is merely 0.2 K/s

    Please OnePlus help me for the Issue






    pnj007 and C1540013484208 like this.
  2. C1540013484208
    Donut Jan 24, 2019

    pnj007 and I1516966726751 like this.
  3. pnj007
    Cupcake Jan 25, 2019

    pnj007 , Jan 25, 2019 :
    I have the same problem...
    I got the update yesterday and now I cannot access the internet with my data connection

  4. Pr!tam
    Cupcake Jan 25, 2019

  5. Z1548399859756
    Cupcake Jan 25, 2019

    Z1548399859756 , Jan 25, 2019 :
    I have two problems:

    1. I cannot select the apps that I want to use my mobile data for

    2. I cannot close a single app at a time. I have to close all of them at once.

    Please help I want to go back to previous update. How is it possible?

  6. Pr!tam
    Cupcake Jan 25, 2019

    Pr!tam , Jan 25, 2019 :
    I guess OnePlus is no more enthusiast centric company anymore. We keep writing our problems and no OnePlus Dev. brothers. Is been a month that I am facing the issue. I would never recommend such brand products to anyone anymore. Shame OnePlus.

  7. sethisidd
    Jelly Bean Jan 25, 2019

    sethisidd , Jan 25, 2019 :
    Post your bug in https://forums.oneplus.com/feedback.

  8. OGHuNteR
    Cupcake Jan 25, 2019

    OGHuNteR , Jan 25, 2019 :
    same here I am using 6t after the update when I receive the call the game gets back to the main screen showing network error

  9. modified
    Cupcake Jan 25, 2019

    modified , Jan 25, 2019 :
    Same issue here. Everything doesn't work on data but works on WiFi. Only thing I have that works is facebook.

    Please send out a new fix asap as I need this phone for business. And I have bought at least 5-7 phones for my staff from you too that also experience this issue.

  10. K1518043901409
    Cupcake Jan 26, 2019

    K1518043901409 , Jan 26, 2019 :
    Play store not working ! I'm unable to download/update any app using mobile data after updating to pie.. please fix at the earliest !n

  11. Saurabh248
    Donut Jan 26, 2019

    Saurabh248 , Jan 26, 2019 :
    I had written a mail to the OnePlus Support Team, they have given me the attached instructions to Erase Memory and reset the mobile.

    I have done the same, but still the issue remains... rather now i am facing the issue with the apps which were working fine with Mobile Data earlier.

  12. Zaphodrocks
    Ice Cream Sandwich Jan 26, 2019