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Ask our Software Team: Part 2 – Bug Hunting

  1. Vikram_Singh 1234 Cupcake Oct 11, 2018


  2. J1539275912150 Cupcake Oct 11, 2018


  3. H1527930833890 Cupcake Oct 11, 2018

    H1527930833890, Oct 11, 2018 :
    Dear Bug Hunting Team,

    I have an issue regarding my One Plus 6 phone. After upgradation Android 9 (PIE), my One Plus 6 phone is going to heated up very badly. Even, my phone battery going to discharge rapidly in comparison to the previous Android 8.1.

    Sometime, I have an issue regarding call. My call are unable to connect anyone while rest all things are OK like network.

    Hanging problem occurred also sometimes.

    Please resolve this issue as soon as possible. If possible kindly, provide new bug fix update regarding this.
     

  4. Vikram_Singh 1234 Cupcake Oct 11, 2018


  5. Jayeshbhor Froyo Oct 11, 2018

    Jayeshbhor, Oct 11, 2018 :
    Please activate front speaker as well as normal speaker while playing music or youtube etc...
     

  6. N1536563435390 Donut Oct 11, 2018

    N1536563435390, Oct 11, 2018 :
    Dear Bug Hunting Team,

    I have an issue regarding my One Plus 6 phone. After upgradation Android 9 (PIE), my One Plus 6 phone is going to heated up very badly. Even, my phone battery going to discharge rapidly in comparison to the previous Android 8.1.

    Sometime, I have an issue regarding call. My call are unable to connect anyone while rest all things are OK like network.

    Hanging problem occurred also sometimes.
     

    Arshpeter4509 likes this.
  7. SurojShrestha Donut Oct 11, 2018


  8. Arshpeter4509 Cupcake Oct 11, 2018


  9. djtcl Cupcake Oct 11, 2018

    djtcl, Oct 11, 2018 :
    When is it possible to edit the alert sliders function? I would like to have the do not disturb function on the alert slider (like on the older OnePlus phones).
     

    Arshpeter4509 likes this.
  10. X1539280805784 Cupcake Oct 11, 2018

    X1539280805784, Oct 11, 2018 :
    Hi running oxygen 5.1.1 on 5t 128mb which I love. when will the next software update be please as it has been quite a while now ?
     

  11. amritanshu_tiwari Cupcake Oct 11, 2018


  12. Prime Saiyan Eclair Oct 11, 2018

    Prime Saiyan, Oct 11, 2018 :
    after the latest Android Pie update for One plus 6 , Battery is draining considerably fast compared to Oreo. Also brightness is also high. Screen is stuttering or getting stuck sometimes.
    I bought this phone taking note of Battery life and good back up . But now battery life is the problem. Please fix it soon . Thank you very much
     

  13. ashutoshsingh577 Cupcake Oct 11, 2018


  14. sagination Cupcake Oct 11, 2018

    sagination, Oct 11, 2018 :
    Hi,
    I've got my one plus 6 today from Amazon, the phone is just amazing but I just have a single issue why isn't the incoming calls screen doesn't come in full even when my screen is idle? it shows the slide down pop up notification with just answer, decline and manage notifications below that like you get a missed call notification dropped down from status bar, I hope you already got the idea. My only question is im just watching my main screen without doing anything or running any app background of it and called from my dads phone to my OnePlus and checked. Okay I accept the fact that for while we use any app whatever we are doing in It the incoming calls shouldn't get interrupted so that's why this notification thing is being coming, that's fine but I'm not using any app neither any app is running in recent ones. I even ticked that option in notifications settings of dialer app which is enabled as well and the other which says 'Alow display over other apps' I enabled that also so that I thought while using any app I might still get a full screen pop up of incoming call with the photo of the contact as well but it's the same stupid status bar drop down notification thing shows up. I want someone to tell me if this is a bug in Android 9? or what should I do?
     

  15. N1535785490063 Cupcake Oct 11, 2018


  16. N1535785490063 Cupcake Oct 11, 2018

    N1535785490063, Oct 11, 2018 :
    after upgrade the 9.0 (pie) the bettery life will not work good and the phone discharged quockly and also the phone heated sometime very badly . please fixed this problem and love u oneplus
     

  17. fakhrul__hasan Cupcake Oct 11, 2018

    fakhrul__hasan, Oct 11, 2018 :
    Hello Shine..
    I'm using open beta 19 in my OnePlus 5 and facing two very annoying issues.

    1. light sensor (or what is it called) not working properly,
    Removing from ear doesn't make the screen come on during calls.

    2. Fingerprint scanner significantly slowed down.
    After updating the beta version the scanner suddenly became very slow. It always used to take less than half a sec to unlock, but now it takes from 1 to 2 seconds (sometimes 5 to 6 seconds) That's very annoying.

    Please solve the issues asap..

    Thanks and Never Settle

    Hasan
     

  18. H1534168551136 Cupcake Oct 11, 2018

    H1534168551136, Oct 11, 2018 :
    hello!
    I have a strange problem, when I'm listening to the music via Bluetooth in my car, the volume is going up and down..
    this problem started after updating..
    what it can be..?!
     

  19. OnePlusGang Gingerbread Oct 11, 2018

    OnePlusGang, Oct 11, 2018 :
    no problem!
     

  20. chhetriabi Cupcake Oct 11, 2018

    chhetriabi, Oct 11, 2018 :
    one of the great feature of oxygenOS is the billing cycle and data usage. i have never had an issue with it before but now it gets stuck and i have to go back to it and update the data i have used every time. i am currently running the latest version of Oxygen OS for oneplus5 in UK. Thanks