Ask our Software Team: Part 2 – Bug Hunting

  1. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Oct 31, 2018

    Artemus , Oct 31, 2018 :
    Which forum did you post in?

  2. A1540119497334
    Cupcake Oct 31, 2018

    A1540119497334 , Oct 31, 2018 :
    Hii I'm using one plus 3t. My rear camera is not function. It does switch to rear camera mode at all.

  3. mrkid37
    Cupcake Oct 31, 2018

    mrkid37 , Oct 31, 2018 :
    Hello everyone! I bought a new unlocked one plus 6T at the pop-up event on Monday at the TMobile store in times square. They unlocked the phone and I stuck my Verizon SIM card in it and all seemed to work. I later found a few issues with my phone. My issue is I can do everything except receive SMS messages. Calling works, 4g works and SMS messages go out and people receive them. i tried multiple messaging apps and played around with all my settings. Verizon tech support was unable to help. And a OnePlus tech at the store today could not help either.

    my other issue is whenever I place or receive a call RTT always turns on. All of the RTT functions are off and I have no idea what's causing it.

    thank you in advance for any help you can give!

  4. D1536406731787
    Eclair Nov 2, 2018

  5. bk.bipinkothadiy
    Cupcake Nov 3, 2018

  6. nagarjuna003
    Gingerbread Nov 3, 2018

    nagarjuna003 , Nov 3, 2018 :
    recently I faced network connection problem in Android pie 9.

    I connected the hotdspot to my laptop.

    Network signal showing in the mobile. But from hot spot net connection not worked in laptop. After restart the mobile internet connection is working.

    day before my mobile got black screen. After pressing power button so many times black screen was gone.

    Brightness of the phone in sunlight is too low.unable see the screen in sunlight.You can observe in afternoon 1 pm to 2pm.

  7. tushargohil10
    Cupcake Nov 3, 2018

    tushargohil10 , Nov 3, 2018 :
    Hey shine!
    Sometimes the finger print scanner behaves dead and doesn't not give any response when finger placed on it after phone being on standby for a while, facing the issue frequently now. Anyone else facing the same?
    @OnePlus any update coming for it from your side of need to visit support centre?
    love from india

  8. bk.bipinkothadiy
    Cupcake Nov 3, 2018

  9. G1541228318414
    Cupcake Nov 3, 2018

  10. Rohitpande2009
    Eclair Nov 3, 2018

    Rohitpande2009 , Nov 3, 2018 :
    1. One Plus 6- The front camera metering issue it always meters for shadows & shows overexposed images in One Plus 6 need to fix the metering. Even after locking focus camera takes overexposed images.
    2. Gallery app needs to improve- in Exif data of images it always shows shutter speed wrong.

  11. Asfaque
    Cupcake Nov 3, 2018

    Asfaque , Nov 3, 2018 :
    When the animations and transitions are set to 0.5..with latest gestures in 9.020...the screen flashes when we switch to different apps....I have a video while it's happening...it goes away when it's set to 1 again. This is a small bug..can be done in future updates

  12. Påskarsson
    Cupcake Nov 3, 2018

    Påskarsson , Nov 3, 2018 :
    Hello! There are many bugs in the new 9.0 pie!! The most irrating is when u put silence mood on u cant see it at the notifacition when the screen is on. so its easy to forget!!. When is the update coming?

  13. arawindhh
    Cupcake Nov 4, 2018

    arawindhh , Nov 4, 2018 :
    Hi, this Aravind..just joined one plus community with 6T. great phone loving it....quick question, majority of apps are not showing with full screen.. including apps like Twitter and YouTube...is there any setting I need to change?

  14. neelw1994
    Eclair Nov 4, 2018

    neelw1994 , Nov 4, 2018 :
    Hey Guys, Can You Please Bring Back ALWAYS ON DISPLAY feature, at least as an option that can be toggled on/off !!
    & also please Bring back Split Screen Support for Stock Oneplus Messaging app !!!!

  15. U1539623693527
    Cupcake Nov 4, 2018

    U1539623693527 , Nov 4, 2018 :
    Hello, I am facing a strange bug when connecting any Bluetooth earphones/speaker. The volume of media content played automatically increases/decreases. While I check the volume level is still same but the sound keeps varying!
    Also I faced with my JBL Flip 2 when I connect the sound gets bursted! It doesn't happen with any other phone.

  16. Vikram prabha
    Eclair Nov 4, 2018

    Vikram prabha , Nov 4, 2018 :
    please give an update so that we can have a second space in phone that It is totally hidden. not convinced about hidden space and lock box featured in one plus. secure folder in Samsung is the best one which I was using, it has a separate password, you can change icon of the folder, can install apps, separate gallery, it's a phone inside a phone... please give us that feature

  17. csg0848
    Cupcake Nov 4, 2018

    csg0848 , Nov 4, 2018 :
    no bugs great phone by the way. I actually traded my note 9 in for it and I really don't miss a thing at all. but there's one thing is why haven't I gotten. the security update for November I'm still on September?

  18. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Nov 4, 2018

    Artemus , Nov 4, 2018 :
    What device do you own?

    csg0848 likes this.
  19. csg0848
    Cupcake Nov 4, 2018

    csg0848 , Nov 4, 2018 :
    i own the OnePlus 6t and I'm a phone junkie it really made the note 9 boring and I've always been a Samsung fan but the OnePlus 6t changed my mine totally

    Artemus likes this.
  20. Påskarsson
    Cupcake Nov 4, 2018

    anshuljaiswal_26 likes this.