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Ask our Software Team: Part 2 – Bug Hunting

  1. anshuljaiswal_26 Donut Nov 21, 2018

    anshuljaiswal_26, Nov 21, 2018 :
    i am also facing this issue.... support required on an urgent basis to fix this bug @OnePlusTeam
     

    Madhav9775 likes this.
  2. yawal Cupcake Nov 21, 2018


  3. MuskaanZaidi Cupcake Nov 22, 2018

    MuskaanZaidi, Nov 22, 2018 :
    Memo issue

    Hi there Shine,

    I have posted a query on the OP3T forum regarding an issue I came across recently on my phone but I needed an expert solution, so here I am. I love using the memo widget, it's cool but it has reverted to its pre update form. For your information, my phone is up to date and so the memo widget got its much requested edit function too but now when I tried to edit it doesn't allow it. I can only create and delete the memos which is like before the update.

    Can you please get back to me with solutions to this issue. It will be greatly appreciated.

    Thanks in advance.
     
    Last edited: Nov 22, 2018

  4. D1533394375206 Cupcake Nov 23, 2018

    D1533394375206, Nov 23, 2018 :
    Dear OnePlus Team,
    I am OnePlus 6 user from the country called "Myanmar" which is known as "Burma" 60 years before. We use our local Official Language called "Myanmar Language" in two different codings, namely "Zawgyi Myanmar Font" and "Myanmar Unicode". "Zawgyi Myanmar Font (ZMF)" is more common than "Myanmar Unicode (MU)". Mean while, there is one software called "Zawni Code (ZC)" which enabled both ZMF and MU at the same time for the user to be able to read and write both languages. Can you include this new software in your next update batch? That would help all Myanmar users and will greatly increase the number of users from Myanmar which in turns will increase your market share in Myanmar.
     

  5. shadab147 Froyo Nov 23, 2018

    shadab147, Nov 23, 2018 :
    we are unable to see the real time network speed on top....

    plzzzz add it in next software update
     

  6. Patrlee Cupcake Nov 24, 2018


  7. Ravikiran Rantu Cupcake Nov 24, 2018


  8. M1542972721588 Cupcake Nov 25, 2018

    M1542972721588, Nov 25, 2018 :
    What about the huge bug that is latest update? When are you fixing this battery issue and heating problems we face since last 5.1.7 update!? Not even a word about it by oneplus. I've to walk around with a battery bank now! Not even lasting 5 hours in normal use while before 14 hours with my oneplus 5
     

  9. Ravikiran Rantu Cupcake Nov 25, 2018


  10. O1543163921212 Cupcake Nov 25, 2018


  11. bhavindodia Donut Nov 26, 2018

    bhavindodia, Nov 26, 2018 :
    ejecting pen drive takes time in one plus 5t
    also there should be a delete option in msg preview
     

  12. E1511740970768 Gingerbread Nov 29, 2018


  13. G_dinesh_kumar_Edhf Cupcake Nov 30, 2018

    G_dinesh_kumar_Edhf, Nov 30, 2018 :
    I could see apps are hung in OnePlus 6t specially when we open Domino's app and select payment as Amazon pay it's is not going further
     

  14. SathishR Cupcake Nov 30, 2018

    SathishR, Nov 30, 2018 :
    hi Shine,


    I have been facing this low volume on phone call issue since nougat update for my OnePlus 3, I hoped for resolution in Oreo update still same problem with it . If OnePlus team can able to provide a fix in upcoming update it will be appreciated. currently I cannot call or speak with out headset, really feeling bad.
     

  15. Prasad_OP6T Cupcake Nov 30, 2018

    Prasad_OP6T, Nov 30, 2018 :
    Hi Shine,

    When do you foresee complete stable OxygenOS as a personal opinion?

    Another one is, After the latest OnePlus launcher update, unable to set lock or home screen wallpaper using My Photos options in the Wallpaper screen. There is no option like select, once the photo is opened in it.

    This happens on OnePlus 6T!!
    Thanks!!!
     

  16. Q1541414031128 Cupcake Nov 30, 2018

    Q1541414031128, Nov 30, 2018 :
    my 6t got stuck while I opened SHAREit,it took around 2 minutes for it to comeback,when it started working I got a notification saying that system UI not responding.please fix this
     

  17. MohamadS.Shatila Cupcake Nov 30, 2018


  18. zak knight Cupcake Dec 1, 2018

    zak knight, Dec 1, 2018 :
    the map current location is not showing. pls fix it asap. and also battery draining is fast . pls make a new update fixing the bugs.
     

  19. F1543094157078 Cupcake Dec 1, 2018


  20. O1543671104968 Cupcake Dec 1, 2018