Ask our Software Team: Part 2 – Bug Hunting

  1. Lone_Wolf_23 Cupcake Feb 28, 2019

    Lone_Wolf_23, Feb 28, 2019 :
    First of all ,
    Thanks for trying to help me out.

    I tried it but it's not working......
    but at the same time everything
    works fine on carrier network

  2. eightontwelve Cupcake Feb 28, 2019

    eightontwelve, Feb 28, 2019 :
    Hi shine, since I updated OxygenOS 9.0.4 I'm realizing that number of call drops has been increased and voice got disappeared for few seconds during call and this is happening frequently sometimes. first I thought this might be issue from network operator side but network could not be weak everywhere I'm going. please do suggest something because I'm really getting hampered.

  3. Speedlover777 Honeycomb Feb 28, 2019

    Speedlover777, Feb 28, 2019 :
    Is OnePlus planning to make some special "OnePlus 7 Community Edition" or "XDA Edition" ?)) Would be so great imo

  4. Hoqmeister Froyo Feb 28, 2019

    Hoqmeister, Feb 28, 2019 :
    what you describe is exactly the issue I had, some other things I tried was forgetting network button, restarting phone and then router reboot as well as turning off the other phone that I migrated over from

  5. A1530964244667 Donut Mar 2, 2019

    A1530964244667, Mar 2, 2019 :
    Hi, it's great to see how OnePlus works with this community.
    There are couple of issues that i found irritating on My ONEPLUS 6T.

    1. The phone's microphone isn't working properly (the person on the other side of call cant able to hear me clearly).
    I think this issue started after i updated my mobile.

    2. i do notice there is a lag in face unlock and sometimes it is not working properly.

    Please fix these issues. it's really annoying when a premium product like this FAILS to serve it's key purpose ( calling ).

    Speedlover777 and bdwaiki like this.
  6. Hoqmeister Froyo Mar 2, 2019

    Hoqmeister, Mar 2, 2019 :

    can't install Google Home app, is this because some of its functionality is replicated by the Google app?
    the Home tab in Google settings all my devices are listed there & I can cast yet the Home app can't complete the installation

    also weather widget won't display any info yet it works fine within the Google app..

  7. Hoqmeister Froyo Mar 2, 2019

    Hoqmeister, Mar 2, 2019 :

    my account info has no background and profile pic in Drive and Photos as shown above but its fine on Play..

  8. Pawan Sapkota Gingerbread Mar 3, 2019

    Pawan Sapkota, Mar 3, 2019 :
    I found a bug in OnePlus 3T . when I turn off vibration and turn on sound in keyboard while typing the keyboard have sounds then when I restart the phone then there is no sound while typing but when I go on the keyboard setting it will show sounds is enabled but no sounds while typing in keyboard . It works when I disable and enable it .

  9. solomon88 Cupcake Mar 3, 2019

    solomon88, Mar 3, 2019 :
    hi, so far i am enjoying Oxygen OS but there are still some things i would like. i miss the integration of calendar in clock widget. it would be nice , when i tap on the date on the clock widget , it would open the calendar.
    the weather widget doesn't automatically change the location and weather information. i have to tap refresh each time in oder to get the right location and information.
    Somethimes the GPS isn't accurate.

  10. R1546621747488 Donut Mar 8, 2019

  11. mtoneplus5 Cupcake Mar 8, 2019

  12. Seraph366 Cupcake Mar 8, 2019

    Seraph366, Mar 8, 2019 :
    Invisible software keys are not "gesture control". Cant type or play games without having gone to home screen which is a real issue for me.

  13. Hoots2 Gingerbread Mar 9, 2019

    Hoots2, Mar 9, 2019 :
    How hard would it be to tweak the values upward in the sound file, and roll it out in the next update. Volume on earpiece, speaker, and Bluetooth is way too low.

  14. SuperCK Donut Mar 10, 2019

    SuperCK, Mar 10, 2019 :
    1. the sound vibration intensity is to low

    2. there is no missed call notification sound for phone calls

    phone 6T
    Last edited: Mar 10, 2019

  15. J1548571418150 Cupcake Mar 11, 2019

  16. Vka0551 Donut Mar 12, 2019

  17. I1552340851200 Cupcake Mar 12, 2019

    I1552340851200, Mar 12, 2019 :
    Why "Call Recording" is not provided in OnePlus 6 A6000? I bought international version one week back.

  18. Amarrk Cupcake Mar 16, 2019

    Amarrk, Mar 16, 2019 :
    Double tap to turn off the screen required while using gestures instead of buttons. It's 200 percentage missing feature. Not sure why oneplus not even thought about it. Try to enable double or triple tapping the home screen will turn off the screen.
    I'm fed up with the buggy third-party apps as well. Hence part of os will be great option.

  19. B1529571156576 Cupcake Mar 17, 2019

    B1529571156576, Mar 17, 2019 :
    I am not getting the record feature for calls in OnePlus 6. Can anyone suggest what can be done to fix it?

  20. Amarrk Cupcake Mar 17, 2019

    Amarrk, Mar 17, 2019 :
    When we're in call you will get an option called record. But I have not tried it, however this option is available during the calls.