Ask our Software Team: Part 2 – Bug Hunting

  1. eightontwelve
    Cupcake Feb 28, 2019

    eightontwelve , Feb 28, 2019 :
    Hi shine, since I updated OxygenOS 9.0.4 I'm realizing that number of call drops has been increased and voice got disappeared for few seconds during call and this is happening frequently sometimes. first I thought this might be issue from network operator side but network could not be weak everywhere I'm going. please do suggest something because I'm really getting hampered.

  2. Deactivated User
    Feb 28, 2019

  3. Hoqmeister
    Froyo Feb 28, 2019

    Hoqmeister , Feb 28, 2019 :
    what you describe is exactly the issue I had, some other things I tried was forgetting network button, restarting phone and then router reboot as well as turning off the other phone that I migrated over from

  4. A1530964244667
    Donut Mar 2, 2019

    A1530964244667 , Mar 2, 2019 :
    Hi, it's great to see how OnePlus works with this community.
    There are couple of issues that i found irritating on My ONEPLUS 6T.

    1. The phone's microphone isn't working properly (the person on the other side of call cant able to hear me clearly).
    I think this issue started after i updated my mobile.

    2. i do notice there is a lag in face unlock and sometimes it is not working properly.

    Please fix these issues. it's really annoying when a premium product like this FAILS to serve it's key purpose ( calling ).

    Deactivated User and bdwaiki like this.
  5. Hoqmeister
    Froyo Mar 2, 2019

    Hoqmeister , Mar 2, 2019 :

    can't install Google Home app, is this because some of its functionality is replicated by the Google app?
    the Home tab in Google settings all my devices are listed there & I can cast yet the Home app can't complete the installation

    also weather widget won't display any info yet it works fine within the Google app..

  6. Hoqmeister
    Froyo Mar 2, 2019

    Hoqmeister , Mar 2, 2019 :

    my account info has no background and profile pic in Drive and Photos as shown above but its fine on Play..

  7. PawOne56
    Gingerbread Mar 3, 2019

    PawOne56 , Mar 3, 2019 :
    I found a bug in OnePlus 3T . when I turn off vibration and turn on sound in keyboard while typing the keyboard have sounds then when I restart the phone then there is no sound while typing but when I go on the keyboard setting it will show sounds is enabled but no sounds while typing in keyboard . It works when I disable and enable it .

  8. Deactivated User
    Mar 3, 2019

  9. R1546621747488
    Donut Mar 8, 2019

  10. mtoneplus5
    Cupcake Mar 8, 2019

  11. Seraph366
    Cupcake Mar 8, 2019

    Seraph366 , Mar 8, 2019 :
    Invisible software keys are not "gesture control". Cant type or play games without having gone to home screen which is a real issue for me.

  12. Hoots2
    Gingerbread Mar 9, 2019

    Hoots2 , Mar 9, 2019 :
    How hard would it be to tweak the values upward in the sound file, and roll it out in the next update. Volume on earpiece, speaker, and Bluetooth is way too low.

  13. SuperCK
    Eclair Mar 10, 2019

    SuperCK , Mar 10, 2019 :
    1. the sound vibration intensity is to low

    2. there is no missed call notification sound for phone calls

    phone 6T
    Last edited: Mar 10, 2019

  14. J1548571418150
    Cupcake Mar 11, 2019

  15. Vka0551
    Donut Mar 12, 2019

  16. I1552340851200
    Cupcake Mar 12, 2019

    I1552340851200 , Mar 12, 2019 :
    Why "Call Recording" is not provided in OnePlus 6 A6000? I bought international version one week back.

  17. Amarrk
    Cupcake Mar 16, 2019

    Amarrk , Mar 16, 2019 :
    Double tap to turn off the screen required while using gestures instead of buttons. It's 200 percentage missing feature. Not sure why oneplus not even thought about it. Try to enable double or triple tapping the home screen will turn off the screen.
    I'm fed up with the buggy third-party apps as well. Hence part of os will be great option.

  18. abillalabi@93
    Cupcake Mar 17, 2019

    abillalabi@93 , Mar 17, 2019 :
    I am not getting the record feature for calls in OnePlus 6. Can anyone suggest what can be done to fix it?

  19. Amarrk
    Cupcake Mar 17, 2019

    Amarrk , Mar 17, 2019 :
    When we're in call you will get an option called record. But I have not tried it, however this option is available during the calls.

  20. abillalabi@93
    Cupcake Mar 17, 2019

    Attached Files:

    Last edited: Mar 17, 2019