Ask our Software Team: Part 2 – Bug Hunting

  1. hannanyusuf Cupcake Apr 19, 2019

    hannanyusuf, Apr 19, 2019 :
    My one plus 5t restarts while pubg game
    And it happens after few minutes of entering the game
    Once it restarts then it goes on restarting again and again if i enter the game

  2. Manish_Bartaula Cupcake Apr 20, 2019

    Manish_Bartaula, Apr 20, 2019 :
    Greetings to all..
    This message is to those hardworking and very energetic developers who made such a huge contribution to make this oxygen os one of the most demanded os ever..

    But I am here to beg you for a service of desktop mode.
    companies like samsung and huwawei are utilizing the massive power of processor by turning their phone into a productive pc..
    Not everybody uses their SD845 devices to shoot 4K 60fps or play PUBG or asphalt 9...
    Instead of these those power are worthless..
    so lets try to make a desktop mode by oneplus in a more simpler and beating those rivals like samsung dex ....
    I know oneplus would do this ...
    this is what they are known for...
    at least give this as feature so... photographers and videographers or journalist can use their phone and utilize this power...
    Even android q beta is also giving this feature...
    please implement this in oneplus oxygen os too
    Thanking you

    G1552215805696 likes this.
  3. AlinkeelPraveen Gingerbread Apr 20, 2019

    AlinkeelPraveen, Apr 20, 2019 :
    I've seen a problem.

    While a call is in progress most of the times, even if the volume button is used to reduce the volume, it doesn't reduce (though it graphically shows). I think this is an issue particularly when u use headsets.

    pls solve

  4. G_Praharsh_Khanna_wgvC Donut Apr 20, 2019

  5. athaarv Jelly Bean Apr 21, 2019

    athaarv, Apr 21, 2019 :
    Stop. The community BETA has already been released. To install it go to the official thread and follow the instructions there

  6. Kantha@8181 Cupcake Apr 21, 2019

  7. Naushad_Rupani Cupcake Apr 25, 2019

    Naushad_Rupani, Apr 25, 2019 :
    my camera potrait mode has a problem. it doesn't give sharp effect as earlier it was.

    whom to contact? how to resolve??

    plz help

  8. Mahendra Kumar Saraswat Cupcake Apr 25, 2019

    Mahendra Kumar Saraswat, Apr 25, 2019 :
    My oneplus 6 get switched off everyday about 10.30 A.M. I do not know what is the reason.
    please solve my problem at earliest.

  9. Z1556180470437 Cupcake Apr 25, 2019

  10. Mahendra Kumar Saraswat Cupcake Apr 25, 2019

    Mahendra Kumar Saraswat, Apr 25, 2019 :
    Is this solution or a satire to my problem?
    This is not worth appreciable.

  11. Z1556180470437 Cupcake Apr 25, 2019

  12. D1555043376030 Donut Apr 26, 2019

    D1555043376030, Apr 26, 2019 :
    I bought my op6t a couple weeks back and The camera is not working. I open The camera app, its black for a couple seconds and then it closes itself. It is the front camera that seems to be bugging out. Is this going to be able to be fixed in a bugfix or do i have to go to a repair center..?
    There are more People Who has the same problem. But i couldnt find a forum for it.

  13. sid_k472 Cupcake Apr 26, 2019

    sid_k472, Apr 26, 2019 :
    The Home Button of the UI Sometimes Lag while opening the recents tabs , it's just open it suddenly without showing the animation and The main problem is in YouTube is too big , when i watch video horizontally , some parts of the video appear on the black notch screen !
    I'm a OnePlus 6T user!

  14. C1555256828003 Cupcake Apr 26, 2019

  15. V1537765521134 Cupcake Apr 26, 2019

    V1537765521134, Apr 26, 2019 :
    hi shine!
    I am using one plus 6 from last 9 months, now I am facing the display problems with it, the display screen randomly shines like a thunderstorm..
    please suggest me

  16. upa.1988 Cupcake May 17, 2019

    upa.1988, May 17, 2019 :
    hi shine I am having a problem in the phone app. where call frequents are automatically getting deleted. please help.
    Last edited: May 21, 2019

  17. B1546308498601 Cupcake May 19, 2019

    B1546308498601, May 19, 2019 :
    Im using OP 6T and im wondering if we will get the same speed of the new OP7 finger print scanner? I've heard from youtube that they both have the same hardware for finger print, which means we could get our 6T fps updated. thanks!

  18. R1541506230901 Cupcake May 19, 2019

  19. upa.1988 Cupcake May 21, 2019

    upa.1988, May 21, 2019 :
    please respond.

  20. Z1557763697320 Cupcake May 21, 2019

    Z1557763697320, May 21, 2019 :
    I downloaded the Oxygen update for the OP3 from this forum.
    1. My wired headphones do not work now. I can only hear not be heard at the other end.
    2. The speed has become slow
    3. The phone app has become very slow
    Help please