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Ask our Software Team: Part 2 – Bug Hunting

  1. JayaDasari Donut May 23, 2019

    JayaDasari, May 23, 2019 :
    Hello, I use OnePlus 5t. Since updating to 9.0.4 cast screen option is not working. I am not able to connect my phone with my smart TV. I have reported the same earlier. Please fix it
    Thanks
     

  2. Juyeb_Chowdhury Cupcake May 23, 2019


  3. Michelin18 Eclair May 25, 2019


  4. E1540927453697 Cupcake May 25, 2019

    E1540927453697, May 25, 2019 :
    I can't control my Spotify music through my 2014 bmw 535i audio system. it doesn't show music info and can't skip or go back tracks
     

  5. H1558864384586 Cupcake May 26, 2019


  6. Rajesh Sabat Cupcake May 26, 2019


  7. Suresh Rathore Donut May 26, 2019

    Suresh Rathore, May 26, 2019 :
    guys I think still OnePlus lacks in network area .On gaming mode there must be raw mode that works completely on foreground and kill complete background process.
     

  8. vjraj6262 Cupcake May 28, 2019


  9. kurkutejeevan Cupcake May 28, 2019


  10. theaish Cupcake May 30, 2019

    theaish, May 30, 2019 :
    oneplus 7 pro. the screen calibration selected doesn't apply to the lockscreen. when i unlock the screen i find it blue-ish, after i expand notification or unlock it immediately picks the calibration setting and become white (thats what i selected from display settings). easily reproduced, happens everytime.
     

    sgloe likes this.
  11. J1559383876990 Cupcake Jun 1, 2019

    J1559383876990, Jun 1, 2019 :
    my one plus five A5000 is not finding wifi networks it will connect only when near to the wifi device and connection drops frequently. i have reset the network and cleared the cache. still no use
     

  12. Manishh99 Cupcake Jun 2, 2019

    Manishh99, Jun 2, 2019 :
    In the one plus 7 pro .. I am having problem with face detection lock screen option. when you slide up the screen automatically unlocks without recognition of face
     

  13. W1559505669634 Cupcake Jun 2, 2019

    W1559505669634, Jun 2, 2019 :
    i found problem on lockscreen OnePlus 7pro. i write o to open camera and then swipe Back and homescreen open. i have both fingerprint and face unlock in use but not opened phone eather way only gesture o to black screen and camera open and swipe back then phone is unlocked. sorry for bad english [e]1f60a[/e]
     

  14. yawal Cupcake Jun 25, 2019

    yawal, Jun 25, 2019 :
    Auto delete function in call recorder

    I am facing the problem of deleting the recorded calls older than 30 days
    I have approx 4000 calls recorded in my phone and I don't want to delete recent 30 days call
    as approx I have 30 call per day it becomes cumbersome to delete each and every call recording manually after 30 days

    kindly add the auto delete function in call recording in next update
     

  15. David_Prajapat Cupcake Jun 25, 2019

    David_Prajapat, Jun 25, 2019 :
    on my op 6t I'm getting battery drainage issues frequently. Like I'm not getting even 3 hours of screen on time.
     

  16. Y1561475332866 Cupcake Jun 25, 2019

    Y1561475332866, Jun 25, 2019 :
    Hey so the phone worked great until I charged it on a non one plus charger. Since then every few words typed closes the keyboard. After being in full screen on a video for 30 seconds it closes the app. And pictures and videos don't always work anymore either. That gets in the way of my job as a journalist because I desperately need all of these features working. I have tried antivirus and even downloading a keyboard app and even still nothing has changed. I need support I love this phone but I am coming close to switching off of it. My phone isn't even 6 months old. Help please I have no clue if this is where I ask or not but it really needs some troubleshooting
     

  17. M1516028498406 Eclair Jun 26, 2019

    M1516028498406, Jun 26, 2019 :
    iam useing one pluse 3t last 2years it was awesome experience....but last week updated my phone it was very very slow charging very quickly drained...iam thinking iam useing onepluse phone? or other normal phone?...please help me out in this problem I have to change any settings ?....please help me ....
     

  18. Juyeb_Chowdhury Cupcake Jun 26, 2019

    Juyeb_Chowdhury, Jun 26, 2019 :
    I am using 3 but my exact problem is same
     

    M1516028498406 likes this.