Ask our Software Team: Part 2 – Bug Hunting

  1. Juyeb_Chowdhury
    Cupcake May 23, 2019

  2. Michelin18
    Eclair May 25, 2019

  3. E1540927453697
    Cupcake May 25, 2019

    E1540927453697 , May 25, 2019 :
    I can't control my Spotify music through my 2014 bmw 535i audio system. it doesn't show music info and can't skip or go back tracks

  4. H1558864384586
    Cupcake May 26, 2019

  5. Rajesh Sabat
    Cupcake May 26, 2019

    Rajesh Sabat , May 26, 2019 :
    when we are able to get updates in one plus 3t, not able to get any updates since nov 2018

  6. Suresh Rathore
    Donut May 26, 2019

    Suresh Rathore , May 26, 2019 :
    guys I think still OnePlus lacks in network area .On gaming mode there must be raw mode that works completely on foreground and kill complete background process.

  7. vjraj6262
    Cupcake May 28, 2019

  8. kurkutejeevan
    Cupcake May 28, 2019

  9. theaish
    Cupcake May 30, 2019

    theaish , May 30, 2019 :
    oneplus 7 pro. the screen calibration selected doesn't apply to the lockscreen. when i unlock the screen i find it blue-ish, after i expand notification or unlock it immediately picks the calibration setting and become white (thats what i selected from display settings). easily reproduced, happens everytime.

    sgloe likes this.
  10. J1559383876990
    Cupcake Jun 1, 2019

    J1559383876990 , Jun 1, 2019 :
    my one plus five A5000 is not finding wifi networks it will connect only when near to the wifi device and connection drops frequently. i have reset the network and cleared the cache. still no use

  11. Manishh99
    Cupcake Jun 2, 2019

    Manishh99 , Jun 2, 2019 :
    In the one plus 7 pro .. I am having problem with face detection lock screen option. when you slide up the screen automatically unlocks without recognition of face

  12. W1559505669634
    Cupcake Jun 2, 2019

    W1559505669634 , Jun 2, 2019 :
    i found problem on lockscreen OnePlus 7pro. i write o to open camera and then swipe Back and homescreen open. i have both fingerprint and face unlock in use but not opened phone eather way only gesture o to black screen and camera open and swipe back then phone is unlocked. sorry for bad english [e]1f60a[/e]

  13. yawal
    Cupcake Jun 25, 2019

    yawal , Jun 25, 2019 :
    Auto delete function in call recorder

    I am facing the problem of deleting the recorded calls older than 30 days
    I have approx 4000 calls recorded in my phone and I don't want to delete recent 30 days call
    as approx I have 30 call per day it becomes cumbersome to delete each and every call recording manually after 30 days

    kindly add the auto delete function in call recording in next update

  14. David_Prajapat
    Cupcake Jun 25, 2019

    David_Prajapat , Jun 25, 2019 :
    on my op 6t I'm getting battery drainage issues frequently. Like I'm not getting even 3 hours of screen on time.

  15. Y1561475332866
    Cupcake Jun 25, 2019

    Y1561475332866 , Jun 25, 2019 :
    Hey so the phone worked great until I charged it on a non one plus charger. Since then every few words typed closes the keyboard. After being in full screen on a video for 30 seconds it closes the app. And pictures and videos don't always work anymore either. That gets in the way of my job as a journalist because I desperately need all of these features working. I have tried antivirus and even downloading a keyboard app and even still nothing has changed. I need support I love this phone but I am coming close to switching off of it. My phone isn't even 6 months old. Help please I have no clue if this is where I ask or not but it really needs some troubleshooting

  16. M1516028498406
    Eclair Jun 26, 2019

    M1516028498406 , Jun 26, 2019 :
    iam useing one pluse 3t last 2years it was awesome experience....but last week updated my phone it was very very slow charging very quickly drained...iam thinking iam useing onepluse phone? or other normal phone?...please help me out in this problem I have to change any settings ?....please help me ....

  17. Juyeb_Chowdhury
    Cupcake Jun 26, 2019

    Juyeb_Chowdhury , Jun 26, 2019 :
    I am using 3 but my exact problem is same

    M1516028498406 likes this.
  18. E.R.R.
    Donut Apr 22, 2020

    E.R.R. , Apr 22, 2020 :
    I have problem with Bluetooth wireless earphones, I don't taking calls with blutooth earphones

  19. Kultiv8r , via OnePlus Community App , Apr 22, 2020 :
    I've noticed that oneplus offers the 8 at $150 less everywhere than it does in America. well that is a significant difference that tells me one thing. and that thing is bad for oneplus trying to get into the American market. your wanting American citizens to pay for the tariff that all Chinese products must pay for entry into the US. I find this as oneplus being prejudice towards Americans. and since I'm in the market for a flagship I will announce my relationship with oneplus as officially over. I can buy the Apple iPhone 11 which has been proven to be a better phone than the op8. so in these uncertain times ill be going back to one thing that is certain. and that's the fact that Apple makes a better product. th oneplus for the 6t that I own. oneof the best that I've had all be it behind the iPhone's I've had so Apple I'm coming home and I never should have less. Apple makes far more sense in all phases. good bye oneplus. you've made a decision that will forever haunt you. future reference. listen to America. we lead by example for a reason. I will sadly watch your popularity decline. seems China as a whole continues to make decisions they will have to answer to

    Habeeb_Sharu_ likes this.
  20. Artemus.
    Community Hero 2020 Apr 22, 2020

    Artemus. , Apr 22, 2020 :
    How... how is this related to the topic about bug hunting? This just seems like a rant about China.