Ask our Software Team: Part 3 – Camera

  1. Mukresh SuThAr
    Cupcake Oct 15, 2018

    Mukresh SuThAr , Oct 15, 2018 :
    camera picture quality is getting worse when upload status on WhatsApp or send picture to any user. plz help me out in this problem

  2. MANYA_1999
    Honeycomb Oct 15, 2018

    MANYA_1999 , Oct 15, 2018 :
    Is there any slightest chance that the camera2api on oneplus 5 and 5t will be fixed?There are 3 major bugs in there.
    2 of these bugs are reported many times and 3rd bug is not known to many users.

    1)The dots in raw taken by 3rd party camera apps.(more noticeable with google camera,but also noticeable on lightroom camera,camera fv5,snap camera hdr)
    Some explanation here by txx1219(guy who created camera M mod for oneplus 5)
    His initial bug report:
    His 2nd bug report which was closed without giving proper explanation.

    2)3rd party camera apps can't do longer shutter speed than 1 second.Even if you choose 30 second exposure time,picture is still taken within one second.Already reported.

    3)front camera raw resolutions are wrong. Explanation by arnova8G2,developer of google camera port for oneplus devices

  3. Eslavath_Roshan
    Honeycomb Oct 15, 2018

    Eslavath_Roshan , Oct 15, 2018 :
    Hey @Jimmy Z.
    1) You said that are you are going to improve the image quality of 5T, but you never did , and in this process you have downgraded the camera performance in such a way that after the Oreo update I have stopped using my camera. Front camera performance on the 5T and 6 is worst. Do you have any plans on improving their performance.

    You are still lagging behind Iphones, Samsung and Pixels. To be honest you are not concentrating on the cameras. Either you improve the cameras or stop working on the cameras and make your next phones without cameras.

    Even my 2year old iPhone 6 camera outperforms 5T in almost each and every situation.

  4. Dunnow
    The Lab - OnePlus 6 Reviewer Oct 15, 2018

    Dunnow , Oct 15, 2018 :
    I think they are pretty nice overall

    Dresa91 and otto2 like this.
  5. javad78
    Froyo Oct 15, 2018

  6. javad78
    Froyo Oct 15, 2018

    Jeyr2012 and Walterdw24 like this.
  7. 01baftb
    Gingerbread Oct 15, 2018

    01baftb , Oct 15, 2018 :
    @Jimmy Z.

    Almost 90% of OnePlus community users are facing issues with OnePlus 6 camera taking blurry and noisy pictures. I have created detailed report of this issue along with photo comparisons here: OnePlus 6 camera takes blurry and noisy pictures.

    It has been almost 4 months now since I have reported the issue along with multiple bug reports. The camera issue I am reporting is NOT an isolated incident, and it has clearly gained support of hundreds of OnePlus community users with around 400+ likes and 90% users (104 votes) indicating they are having the same issue. Based on feedback from other users, this issue also occurs on OnePlus 5T and other OnePlus phones.

    I have the following questions

    1) Does OnePlus acknowledge the issue of the camera taking blurry, noisy pictures, and highly post processed images (oil painting)?
    2) Is this a software or hardware issue?
    3) Do you know if OnePlus camera dev team is working on fixing the issue or not?
    4) Do you have an estimate on when the fix will be released?
    5) Will the OnePlus 6T have the same issue when it is released?
    6) What standards/methods does OnePlus use to measure performance of Camera?
    6) I love OnePlus and I have been a supporter of it since the beginning. How can I help so you guys can fix the issue as soon as possible? I loved using OnePlus 6, but the only issue was the camera...

    Below is excerpt of the main thread I created on this issue: https://forums.oneplus.com/threads/...urry-and-noisy-pictures.864226/#post-18740892

    Last edited: Oct 15, 2018

    SapSet, Myo Thura, NMD2018 and 33 others like this.
  8. Jayant2812
    Froyo Oct 15, 2018

    SapSet likes this.
  9. javad78
    Froyo Oct 15, 2018

  10. MetalSir
    Honeycomb Oct 15, 2018

    MetalSir , Oct 15, 2018 :
    hi, I hope someone will reply to this, since in the previous 2 parts of "ask our software team" no one replied to anyone.

    me and a bunch of other guys have very big issues with camera. there is a mega thread here:


    main problems are:

    -blurry and noisy photos. this is a severe issues.
    -paint oil effect is massive on skin, like there is some kind of beauty effect always on. this is a severe issues.

    with pie I noticed that camera has slowed down a lot. with 5.1.11 it was almost immediate shooting a photo. now camera is very slow on opening and even in capturing the image itself. if before pie I could say: "ok, photos are quite blurry but at least camera is lighting fast". now the camera is a "no. no."

    please fix this camera. this phone is a 519 euro phone. I worked hard to get that money in my pocket.
    if you can't fix it at least make the os compatible with Google camera (api2.0).

    please reply.

    SapSet, Asfuun, panthimanshu and 10 others like this.
  11. Dunnow
    The Lab - OnePlus 6 Reviewer Oct 15, 2018

    Dunnow , Oct 15, 2018 :
    I do agree here, it seems to be slower indeed. It shoots well after I take the finger away from the shutter button

  12. javad78
    Froyo Oct 15, 2018

    5star02707 and Chosen_One like this.
  13. rafael1628
    Gingerbread Oct 15, 2018

    @adarsh likes this.
  14. javad78
    Froyo Oct 15, 2018

    javad78 , Oct 15, 2018 :
    I swear by God if op6t camera has better than quality when compare to op6 I am not going to buy it . because it has same camera with op6

    Chosen_One likes this.
  15. javad78
    Froyo Oct 15, 2018

    javad78 , Oct 15, 2018 :
    when they sell enough op6t

  16. Deactivated User
    Oct 15, 2018

    Last edited by a moderator: Oct 15, 2018

    M1542201039148 likes this.
  17. Himanshu0000608
    Ice Cream Sandwich Oct 15, 2018

    Himanshu0000608 , Oct 15, 2018 :
    so @Jimmy Z. u want us to attach photos for u to analyse ..
    with all due respect i request you to root your phone download google camera apk from xda . take pics from it and compare them to your stock app.. and see yourself that there is nothing right with your camera ..
    also add 240 fps slo mo for op 5/ 5T.

    for gallery i will request you to have a look at asus gallery app and copy it as it is . every single feature of it !

  18. mehulgupta462
    Honeycomb Oct 15, 2018

    mehulgupta462 , Oct 15, 2018 :


    View attachment 888675
    2 x zoom is blurry and noisy
    View attachment 888676
    its a low light shot which should be better because this light is available light not a magic of low light camera
    About oneplus 5t
    low light camera in those conditions where camera cannot work
    auto mode does not choose accurate iso, white balance
    2x zoom has some noise
    low light video is unstable eis does not work properly

    new features that should be tried to give to make camera perfect
    ar emojis
    super slo mo
    different modes like night mode, food, sports mode etc

    pls listen to my views and i trust u will look into this​


    upper photo if of pro mode with my settings which has accurate colours
    lower photo is auto mode which is dull and of warm tone
    Last edited: Oct 15, 2018

  19. kNighty
    Jelly Bean Oct 15, 2018

    kNighty , Oct 15, 2018 :
    Personal Question: for how long have you been working for OnePlus camera and gallery?

    Technical Question: Is it possible to add voice commands to camera, like Samsung has (instead of pressing the button, just say cheese or something)? So far, it is the only thing I miss after getting my One Plus phone.

  20. Eduardo G.
    Gingerbread Oct 15, 2018

    Eduardo G. , Oct 15, 2018 :
    Camera, camera, camera, camera, camera, camera, camera, camera for God's sake fix the camera or make it compatible to use the GCam