Ask our Software Team: Part 3 – Camera

  1. faizalkhatri Cupcake Nov 12, 2018

  2. girish1607 Cupcake Nov 12, 2018

  3. Surreal Cupcake Nov 12, 2018

    Surreal, Nov 12, 2018 :

    I bought my first OnePlus product last week and so far I'm amazed by the phone, Os, etc...

    but recently I've noticed that the quality of WhatsApp photos are extremely poor.
    I know WhatsApp compresses the photos , but this is not because of that.

    the photos are very unfocused and blurry to the point of being hard to read text documents or notice detailed features of some things (see photo above)

    I've done the test with a 100€ Alcatel smartphone and it out performed OP6t by far doing photos with WhatsApp.

    I'm worried my phone has a problem and I would like to know if that's the case with you guys. and how could I get help to solve it.

    thank you

    Attached Files:

    Last edited: Nov 13, 2018

  4. AjayHP1986 Donut Nov 12, 2018

    AjayHP1986, Nov 12, 2018 :
    Thanks n you are correct... [e]1f60a[/e] It zooms which I didn't expect

  5. F1540980334283 Cupcake Nov 13, 2018

    F1540980334283, Nov 13, 2018 :
    Hello! I click on the camera option and it takes a couple of seconds for the black screen to exit. One time it didn't exit at all I had to close the camera window and and that click on it again.
    Not sure if it's a software issue or something normal.
    waiting for revert.

  6. S1542088169247 Cupcake Nov 13, 2018

    S1542088169247, Nov 13, 2018 :
    Hi Jimmy,is there plan for updates for wide angle selfie in OnePlus 6.pixel achieves it via dual lens at front ,is there possibility that OnePlus can achieve this via software update?

  7. mustafarangeela Cupcake Nov 13, 2018

  8. THIYAGAVEL Donut Nov 14, 2018

    THIYAGAVEL, Nov 14, 2018 :
    hello sir i am using oneplus6 In one month. Update pie after camera blur mismatch flash black outof focus battery dain so many problem please help iam really sad my version 9.0.2 Oneplus team any rectifed

  9. Rinku4rj Cupcake Nov 14, 2018

    Rinku4rj, Nov 14, 2018 :
    Hi im a user of OnePlus 3T. After the latest update of OS a couple of weeks ago, my Camera is not working. Having Focus Issue and all the pictures are getting captured blurry.. Please help me..

    Ph: +919618620523

  10. Sathishks95 Eclair Nov 14, 2018

    Sathishks95, Nov 14, 2018 :
    Slow motion camera doesn't record sound like in my Motorola Phone (Moto z2 force). Can this be enabled in the next update.

  11. Gyanarajan Froyo Nov 14, 2018

  12. JAGADISH BHATTA Ice Cream Sandwich Nov 14, 2018

    JAGADISH BHATTA, Nov 14, 2018 :
    No its not possible because OP6 doesn't have wide angle lense

  13. Shivpr14 Cupcake Nov 14, 2018

    Shivpr14, Nov 14, 2018 :
    Hello team. This is regarding camera issue with my OP 6 since the latest update. Previously the photos were coming out to be great but after the recent update of 1 Nov 2018 images are blurry and have yellow tint. It is making them look very cheap. I don't know if this issue is specific to my phone only or there is some issue with the update. Please help.

  14. T1542200708231 Cupcake Nov 14, 2018

    T1542200708231, Nov 14, 2018 :
    hi I have just purchased one plus 6 and first the slow motion mode of camera was working properly but now it's not camera just starts blinking when I operate it on slow motion mode so tell me what's the problem and I have updated it but still the feature is not working properly else camera is fine just this mode is not working as good as it was

  15. polobreaka Donut Nov 14, 2018

    polobreaka, Nov 14, 2018 :
    Why does it seem like the OnePlus camera development team does not want to listen to the community when majority complains about the picture quality being poor/over processed? We understand the company needs to cater to both male/female users, but we also know what a good photo should look like whether it is a male/female users. Photos have no gender and it should not matter. If the justification is that it needs to cater to female user as well, then why not give the option to turn on/off post processing/beautification, that way all user will be covered. Instead we (community) have to rely on a camera port from a competitor company to use on our phone because the OP image quality is THAT poor.

    OnePlus is not following its own motto of, Never Settle. Now us (users) have to settle for poor image quality.
    Last edited: Nov 14, 2018

    Hogggitup likes this.
  16. N1540175197302 Cupcake Nov 15, 2018

    N1540175197302, Nov 15, 2018 :
    I am using one plus 5 but there is black patch while taking pics... Because of this black patch unable to take pics...

  17. snehaa4 Cupcake Nov 15, 2018

  18. zeeshanfkhan Cupcake Nov 15, 2018

    zeeshanfkhan, Nov 15, 2018 :
    hello, when i open camera app it takes around a second or so get the camera show the view. kindly look into this issue, i can send a comparison video of camera app launch comparison between 5 and 6t, 5 camera app launch viewfinder is faster.

  19. Surendran TT Cupcake Nov 15, 2018

  20. hiimanshh Eclair Nov 15, 2018

    hiimanshh, Nov 15, 2018 :
    hey plz bring back that feature....

    "*quick press power button twice to launch camera and click pic.*"

    recent update of oxygenOS ..removed this ...plz bring back