Ask our Software Team: Part 3 – Camera

  1. A1541188423661
    Froyo Nov 30, 2018

  2. Shivpr14
    Cupcake Nov 30, 2018

    Shivpr14 , Nov 30, 2018 :
    OP 6. Camera issue. Similar to Post #1144 in this thread.

  3. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Nov 30, 2018

    Artemus , Nov 30, 2018 :
    Regarding night mode?

  4. Shivpr14
    Cupcake Nov 30, 2018

    Shivpr14 , Nov 30, 2018 :
    No. The issue is that rear camera is making images pale yellow and hazy. I've visited the service center of OnePlus and showed them the issue, they said its a software issue So I asked them to clear the phone and install the old OS which also didn't solve the problem. If you see the #1144 in this thread the guy has attached the images also comparing them with other phones. I am really disheartened and I just want to know whether some update is coming to fix this issue or not.

  5. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Nov 30, 2018

    Artemus , Nov 30, 2018 :
    I think you mean 1145, the one below it. 1144 is asking why night mode is blurry. His pictures look like they were taken with a dirty lens.

  6. Shivpr14
    Cupcake Nov 30, 2018

    Shivpr14 , Nov 30, 2018 :
    Exactly my point. I can assure you the camera lens is not dirty. This started happening after I updated it with Nov 1st update which comes with Night Mode and I was appalled to see the image quality. Then I compared the images with OnePlus 5T and 6T, they both were way better. I think this is not happening with lot many devices but this is real as I've seen few other posts on this thread describing the same issue which I'm facing.

  7. Y1541865397007
    Cupcake Dec 1, 2018

    Y1541865397007 , Dec 1, 2018 :
    Hello Jimmy,

    Nice to hear from you.

    I have one question about panoramas : is the software based on Android or from OnePlus ? Because the results are not as good as I was expected (cf. picture).

    Then is it possible to create folders in the secured box gallery ?

    I hope this feeback could help you.

    Thanks in advance from all the community.

    Kind regards.


  8. devangmehta07
    Cupcake Dec 1, 2018

    devangmehta07 , Dec 1, 2018 :
    please stable the camara while capturing in night scape.. sometimes it is hard to stable phone that much and images become blurry

  9. N1540175197302
    Cupcake Dec 2, 2018

    Y1542813176178 likes this.
  10. viralchanpura
    Cupcake Dec 2, 2018

  11. G_Thomas_Holm_TlgG
    Froyo Dec 2, 2018

    G_Thomas_Holm_TlgG , Dec 2, 2018 :
    Camera on the oneplus 6t is not good, spend more money on this part. Oneplus 3t takes same good pictures, or something is wrong and you need to focus on this part. When people is downloading g cam and get why better picture its clearly say its self.

    Look here

    2 pictures one with oneplus 6t cam and 1 with gcam

    Oneplus 6t

  12. devangmehta07
    Cupcake Dec 2, 2018

    devangmehta07 , Dec 2, 2018 :
    gcam nightsight has clearly tremendous results than our night scales please improve our software too. thanks


  13. jaitzz
    Eclair Dec 3, 2018

    jaitzz , Dec 3, 2018 :
    OnePlus 6T Camera is unable to get clear pictures when there's a motion. Even the slightest bit of motion is causing a blurred image. Both front and back camera is facing this issue and it is a must needed improvement .

    OnePlus team needs to take care of this .
    6T is lagging over here a lot since most of the pictures are getting blurred if the objects move even a little bit.

    H1541214479808 likes this.
  14. LouCap
    Honeycomb Dec 3, 2018

    LouCap , Dec 3, 2018 :
    If there's low light and fast motion, that'll happen. Try going into PRO mode and increasing the ISO to maybe 1600 and see if that helps.

  15. NateDev
    Honeycomb Dec 3, 2018

    NateDev , Dec 3, 2018 :
    how does this make sense

    I thought OOS was all about choice

  16. jaitzz
    Eclair Dec 4, 2018

    jaitzz , Dec 4, 2018 :
    Tell me how is it possible to go to pro mode arrange the settings and then click every time. And ya this is problem is faced by many. The phone is just not able to get pictures where there's a motion in the object.

    Even the slightest motion will make the picture blur.

  17. G1528494518850
    Cupcake Dec 4, 2018

    G1528494518850 , Dec 4, 2018 :
    tell me about how to capture good portrait mood photos I'm using one plus 6 bt campare to other phone's one plus portrait mood not well please suggest

  18. LouCap
    Honeycomb Dec 4, 2018

    LouCap , Dec 4, 2018 :
    I'm sorry, but that shouldn't be happening, unless there's very little light and fast motion. without knowing settings you're trying to shoot it it's impossible to say why. maybe post an example or two and someone might be able to make a helpful suggestion that won't require opening pro mode.

  19. Sandip M
    Cupcake Dec 4, 2018

    Sandip M , Dec 4, 2018 :
    I am using Oneplus 6T and no doubt on image quality however I noticed some issue and this is the second time happening. When I opened Camera app it worked fine however i was unable to exit or go back from it. I had to restart the phone.
    Please let me know if there is any fix for it

  20. jaitzz
    Eclair Dec 4, 2018

    jaitzz , Dec 4, 2018 :
    Tell you something when you are out with your friends and you need to click a selfie, will you open your camera adjust settings and then click. Well someone else is gonna get his or her phone and click it.
    A small example over here, I just rolled the bottle slowly and tried to capture, well it failed.