Ask our Software Team: Part 3 – Camera

  1. rohitpreethi1 Cupcake Feb 4, 2019

  2. Amy Patel Cupcake Feb 4, 2019

    Amy Patel, Feb 4, 2019 :
    Hello I purchased OnePlus 6t at the time it was launched, now when I open the camera, i sometimes get pink screen n it covers half of the screen. Also, sometimes when my phone is on my desk or anywhere I have kept, without even touching the screen, it becomes active. Please guide or help me with a solution.

  3. F1549301568915 Cupcake Feb 4, 2019

    F1549301568915, Feb 4, 2019 :
    post update my camera is not working and app is getting hang . can you please advise how this can be fixed. also apps are getting hang while closing

  4. nanduv94 Donut Feb 4, 2019

    nanduv94, Feb 4, 2019 :
    hi ,

    can you add some live filters with good contrast and highlight for both the front and back cam just like in iPhone . it would be really good. if that's there nothing can match this phone

    L1540057378352 likes this.
  5. Q1549318365431 Cupcake Feb 4, 2019

  6. L1540057378352 Cupcake Feb 5, 2019

    L1540057378352, Feb 5, 2019 :
    under 15k phone camera give good features and effects

  7. mayurmistry92 Cupcake Feb 6, 2019

    mayurmistry92, Feb 6, 2019 :
    Hi Jimmy,

    I am using OnePlus 5T & i had received software update 9 & OS 9.0.3 , this update brings alot resolved issues that i was facing in the previous one but there are few issues yet for the camera , sometimes the camera app cant open it say it has errors, i don't want the camera shutter sound & sometime long back but after the update i clicked few photographs but they didn't show up/did not save the photos i clicked.

  8. W1549421824417 Cupcake Feb 6, 2019

    W1549421824417, Feb 6, 2019 :

    As in full diplay camera there must be shown 19:9 but in my camera there is sign of full display ...as seen in YouTube when they switch full display camera there is shown 19:9 in display but in my there is not ..is it my phone is clone
    View attachment 968300

  9. C1545017676351 Gingerbread Feb 6, 2019

    C1545017676351, Feb 6, 2019 :
    apart from our OnePlus devices, which devices has the best camera. in the sense of image quality, camera options.
    just curious, if you are not in OnePlus, what mobile would you use?

  10. W1549421824417 Cupcake Feb 6, 2019

    W1549421824417, Feb 6, 2019 :
    as different Mobile has different camera quality of image and also the capturing person and light. As consider one plus camera image is good ...and beyond this may be Samsung note 9 is good

    C1545017676351 likes this.
  11. C1545017676351 Gingerbread Feb 6, 2019

    C1545017676351, Feb 6, 2019 :
    today happend to take a picture of a file from my pc monitor, to send it to my colleague.
    I found that the picture has no quality. there are wavey like noise in 6t.

    then due to curiosity, I checked with some of my colleagues mobiles namely vivo and Honor. both are budget phones.
    the images taken from their mobile has no wavey like noise.

    initially I thought taking snaps of pc monitor would have, like this Kind of noise in all mobiles. but I'm wrong. cheaper phones has better quality when compared with OnePlus flagship device.

    OnePlus kindly release an update to solve this issue.

    kindly refer the attached images.
    all are taken in full brightness.

    top - vivo y83
    middle - Honor 8c
    bottom - OnePlus 6t

    View attachment 968360

    View attachment 968359
    Last edited: Feb 8, 2019

  12. nanduv94 Donut Feb 6, 2019

    nanduv94, Feb 6, 2019 :

    C1545017676351 likes this.
  13. G1549432776290 Cupcake Feb 6, 2019

    G1549432776290, Feb 6, 2019 :
    I love one plus 5 but there's a bug I wanted to report when we take photos it gives a shutter sound even when we have turned it off in camera settings and kept slider in silent mode.This is happening since I update the phone to android 9 through OTA update.

  14. Kunjal Dhungel Cupcake Feb 6, 2019

    Kunjal Dhungel, Feb 6, 2019 :
    Whenever I open camera and select portrait mode the camera crashes and takes me to the homescreen.

    W1548000721208 likes this.
  15. Prabha07 Cupcake Feb 7, 2019

    Prabha07, Feb 7, 2019 :
    every time after using night mode the wallpaper changes to it's default one.it happens often....is there any settings for that issue??

  16. C1545017676351 Gingerbread Feb 13, 2019

    C1545017676351, Feb 13, 2019 :
    the colours are not vibrant after taking pictures.
    portrait mode is Good but the colours are very dull.
    Google assistant sometimes edit our photos. it looks cool and colours are very detailed.
    need software Tweeks.

    sir1jaguar likes this.
  17. H1534566383332 Cupcake Feb 16, 2019

    H1534566383332, Feb 16, 2019 :
    I like the OnePlus 6 camera a lot, great improvement since I jumped all the way from OnePlus 1 to 6. The only thing I dislike is the fact that the front camera takes mirrored images which are not automatically mirrored back to what we would expect to see (like an iPhone does automatically for example). Seems like an easy thing to implement, any thoughts on that in the near future? Thanks!

    EDIT: just figured out that's a setting I can change, great!

  18. W1548000721208 Cupcake Feb 20, 2019

    W1548000721208, Feb 20, 2019 :
    Hello, I am a new user of one plus 6T. While clicking the picture in portrait mode, my camera stops working. Please help me to resolve this.

  19. W1548000721208 Cupcake Feb 20, 2019

    W1548000721208, Feb 20, 2019 :
    same happens with my phone

  20. leochristo Cupcake Feb 20, 2019

    leochristo, Feb 20, 2019 :
    1) Will the next OnePlus have a wider angle lense, similar to that of Samsung's or Pixel...please? Even though I don't think I will ever go back to Samsumg, I do miss being able to fit more in the front and rear cameras.

    2) Is it possible that within Gallery, the Photos tab to include 'All photos and videos' collection? Or maybe even the option to choose which collections are included in that tab. Also, is it possible to Select All in the Other Collections portion? A lot of random cache photos are stored and if i forget to delete them, after a while there is a hell of a lot to scroll through to select to delete each time.
    Last edited: Feb 20, 2019