Ask our Software Team: Part 3 – Camera

  1. csrcsr07 Lollipop Feb 20, 2019

  2. S1549264248912 Cupcake Feb 22, 2019

  3. mahadevaswamys1999 Donut Feb 23, 2019

  4. Hoqmeister Eclair Feb 23, 2019

  5. saurabh_giri Cupcake Feb 25, 2019

    saurabh_giri, Feb 25, 2019 :

    I am very disappointed with the selfy camera in my new OP6 as it produces a scattered light throughout the image and the outcome is blurry as well.. Please workout on the issue.. and also let me know if it is a hardware problem..
    Rear camera after last update is also producing a scattered light throughout the pic.

    Saurabh Giri

  6. B1551081197897 Cupcake Feb 25, 2019

  7. smj11 Cupcake Feb 25, 2019

  8. Sathish_Bharathi Gingerbread Feb 26, 2019

  9. G_Cliff_M_JeTt Eclair Feb 26, 2019

    G_Cliff_M_JeTt, Feb 26, 2019 :
    Good day,

    Based on what I read and heard, ALL the hardcore FANBOYS/FANGIRLS will NOT be honest & transparent about the problems they have, ever.

    Because psychologically, they have to put in their mind that their hard money and the choice they made was put in the right spot (even it's not).

    We have 2 OnePlus 6T and in the process of being swap/trade-in for S10 & S10 Plus.

    * Camera is BLURRY & WASHED OUT (so we end up installing the Google Pixel 3 XL APK and it's much better, clearer & sharper)
    * Battery life is shorter now (especially after 9.0.3 update for T-Mobile version)
    * The call quality is not as clear & loud, like our NOTE 9 & S7 EDGE
    * SOFTWARE UPDATE for the T-Mobile version is very late, as OnePlus is not giving the software to T-Mobile in a faster fashion (OnePlus people already said that they still not given the new software update to T-Mobile)
    * Bluetooth is constantly dropping since last update
    * Etc........(means many more problems)

    For the people who are reading this: "YES, we reported it (sent multiple bug report), then called the customer service/technical support that's in the Philippines for 8 times, then Factory Reset, clear this and that, uninstall this and that, etc.... with the SAME results.

    The ONLY REASONS that many people who are using T-Mobile (USA) bought it was (this is based on ALL forums, sales agents in the stores, social network, etc.....:):
    * It's CHEAP
    * Futuristic In Display fingerprint
    * People heard the faster software updates (but we are duped, because it isn't)
    * The $300 trade-in
    * And support the underdog mantra

    Those are the FACTS but to OnePlus (they don't care) & to the FANBOYS/FANGIRLS, they will sweep it under the rug & talk about 5G now.

    Have a great day to y'all

  10. bdwaiki Donut Feb 26, 2019

    bdwaiki, Feb 26, 2019 :
    Privacy concerns:
    Camera & Face recognition:

    I do not use this feature or like it. I do not like the phone's camera being activated at all times.

    I receive notifications that my face was not recognized when I thought the feature was disabled.

    I am not sure if the last phone update re-activated the face unlock feature to cause this.

    I turned it off again today.

  11. NagapraveeN Cupcake Mar 1, 2019

    NagapraveeN, Mar 1, 2019 :
    some times i see the colour naturality is missing in the pictures. soppose i take a picture of plain wall coloured in any light colour. the picture shows it in white colour.

  12. bdwaiki Donut Mar 1, 2019

    bdwaiki, Mar 1, 2019 :
    Photos don't save in the orientation I take them in.

    I have to edit each photo after taking it to rotate it to the original orientation.

    I am not sure, but believe this started after the last update.


  13. M1542140046556 Donut Mar 2, 2019

  14. Thivyagajan Cupcake Mar 3, 2019

    Thivyagajan, Mar 3, 2019 :
    im using oneplus 6 oxygen os beta 13, now the whatsapp camera is so noisy when night time but camera app its perfect only on whatsapp app
    and colour changing when capturing every photo

  15. syamkg12345 Honeycomb Mar 6, 2019

    syamkg12345, Mar 6, 2019 :
    To camera team,
    How are you guys maintaining the same worst camera software experience?

  16. C1551949178766 Cupcake Mar 7, 2019

    C1551949178766, Mar 7, 2019 :
    guyz after latest update of one plus 6 my camera is taking very bad images which on zooming becomes highly blurred...what should I do?

  17. tashioneplus6t Donut Mar 7, 2019

  18. tashioneplus6t Donut Mar 8, 2019

    tashioneplus6t, Mar 8, 2019 :
    will one plus 6T have improvements in camera in the future ?
    will they be comparable to Google pixel or iPhone ?

  19. Hetal dave Cupcake Mar 11, 2019

    Hetal dave, Mar 11, 2019 :
    My camera application is randomly crashing sometimes while capturing image in portrait mode using one plus 6T back camera.
    once I restart the device,it works fine.
    Do you have any idea about why this issue happens and how to overcome it?

    BERNI440 likes this.
  20. Vka0551 Donut Mar 12, 2019