Ask our Software Team: Part 3 – Camera

  1. Chinaroad
    Honeycomb Jul 29, 2019

    Chinaroad , Jul 29, 2019 :
    People who are complaining about the OP7 and OP7 pro, please respect the queue. We (OP6 users) are still waiting for the big improvement they promised us last year, so until they fulfil what they promised, you have to stay calm and understand that it won't happen lool. We are lucky to have the gcam devs. To OP now, giving people hope is not a very good idea and as Max said "You know, hope is a mistake. If you can't fix what's broken, you'll, uh... you'll go insane". Sure OP's phones users are the kind of eternal unsatisfied, so don't give them a bat to hit you with it.

    Ajay dumpala likes this.
  2. R1564176036242
    Cupcake Jul 30, 2019

    R1564176036242 , Jul 30, 2019 :
    Hi Jimmy, in my OnePlus6T in video recording through the camera application there is no sound in my videos. Earlier the sounds was getting recorded. please help me out. it has made my life stressful [e]1f614[/e][e]1f62d[/e].

  3. B1564599378754
    Cupcake Jul 31, 2019

    B1564599378754 , Jul 31, 2019 :
    one plus 5t not available night mode future and portrait re potrait vivo using all.model live photo and poratit re portrait

  4. Manjunath CV
    Eclair Aug 1, 2019

    Manjunath CV , Aug 1, 2019 :
    I expect this to be optional like Shot on oneplus logo.

  5. B1564599378754
    Cupcake Aug 1, 2019

  6. mgriyaz
    Eclair Aug 3, 2019

    mgriyaz , Aug 3, 2019 :
    I am using One plus 7 .My brother having realme 3 pro.
    when we take a picture in my phone its image only 4 mb size and the same taken in real me 3 pro it is in 6 mb in file size also the clarity is comparatively more better than one plus 7 .
    Also realme 3 pro provided ultra HD mode with 64 mp support.If the file size is more it will not tear out in editing mode of other apps in computer.
    Another one is we can't do auto edit in image editing section like other mobiles..
    Pls enhance the clarity of images like other phones of Oppo, real me 3 pro used Artificial intelligence technology

    One plus is the plus in every aspects compared to other .
    And One plus having the best after service compared to any other smartphones.
    So we expect the best from One plus.

    P1565302118091 likes this.
  7. L1559296846885
    Cupcake Aug 19, 2019

    L1559296846885 , Aug 19, 2019 :
    hey after the latest oxygen os in august 2019 it significantally reduced the quality of rear camera

    P1565302118091 likes this.
  8. G_Komplicated_Sam_nebI
    Cupcake Aug 19, 2019

    P1565302118091 likes this.
  9. SachinSugandhi
    Eclair Aug 20, 2019

    SachinSugandhi , Aug 20, 2019 :
    Hi Team,
    Kind request to you to please provide / develope OnePlus Music and Video Player.
    video player that can play audio only if device is locked or standby on home screen.
    Audio Player With all audio file format support. like .flac, .wav, .acc, .mp3, etc...etc...

    will Appreciate your response.

    P1565302118091 likes this.
  10. P1565302118091
    Cupcake Aug 21, 2019

  11. Ankurakg
    Cupcake Aug 21, 2019

    Ankurakg , Aug 21, 2019 :
    1+ 3 have focus issue and it took more than 20-30 secs for camera to focus properly

  12. tusharchahal1
    Cupcake Aug 31, 2019

    tusharchahal1 , Aug 31, 2019 :
    if you guys are still here, please help me.
    I have a OP5 and recently update to A5000_23_190731 buold on Oxygen OS 9.0.8.
    Before this update my camera pictures were awsome, i got an update in August 1week and after that the camera quality just downgraded like anything.
    Issues i have noticed are-
    no sharpness, clarity in photos.
    no color popouts or dull colors.
    attaching an image for your reference, image taken in day light, no hand shaking.
    can i have a solution for this?

    View attachment 1118374

  13. tusharchahal1
    Cupcake Aug 31, 2019

    tusharchahal1 , Aug 31, 2019 :
    thank God, i thought it's an issue on my OP5.
    after august update i can not use my camera at all, even can not take pictures of camera.
    see here
    View attachment 1118374

  14. K1562664437818
    Cupcake Aug 31, 2019

    K1562664437818 , Aug 31, 2019 :
    hello sir, .
    i got issue in my OnePlus 6T
    while playing game like pubg mobile my phone got heat at back at camera position.

  15. O1565456685478
    Cupcake Aug 31, 2019

    O1565456685478 , Aug 31, 2019 :
    Work: Hi Jimmy i am so happy to using one plus 7 pro but man you have to work on lot of things to make it much better than the other phones because as you know the competitors are coming with the new features and techniques day by day to compete each other, man i have an advice please improve face capture bacause whenever i click a picture of one and zoom it it looks like pixels are getting loose. So please fix these types of issue.

  16. N1557516980530
    Donut Aug 31, 2019

    N1557516980530 , Aug 31, 2019 :
    Hi my name is Jaffer Khan from India. First of all thank you for creating this thread. I have been wondering how and to whom can I connect to for questions related to the OP6T McLaren edition camera. Please review the attached image, I took this photo off my computer screen. please explain why is it blue-ish.

    PS. I used my friend's Samsung phone to click the same picture and it was perfect with no stint of blue overlay.

    Pleas reply

  17. tusharchahal1
    Cupcake Aug 31, 2019

    tusharchahal1 , Aug 31, 2019 :
    welcome to the world of 'fcuked ppl' of OP. looks like we are screwed bcoz of updates. no way you can revert. no one to help

  18. Kytharsis
    Marshmallow Aug 31, 2019

    Kytharsis , Aug 31, 2019 :
    I'm surprised this thread hasn't been closed considering the AMA is long-over.

  19. tusharchahal1
    Cupcake Aug 31, 2019

    tusharchahal1 , Aug 31, 2019 :

  20. Kytharsis
    Marshmallow Aug 31, 2019

    Kytharsis , Aug 31, 2019 :
    Ask Me Anything. People submit questions for the OP (original poster) and they answer the questions that they're able to answer. This ended around the time of the 6T launch yet people still come to complain about the camera expecting an answer. :rolleyes: