Ask our Software Team: Part 4 - OxygenOS

  1. C1572039610071
    Cupcake Oct 25, 2019

    C1572039610071 , Oct 25, 2019 :

    Could you make the UI more one handed friendly. The oneplus 7pro is the biggest device I've ever had, and it's almost impossible to use one handed. You could have UI element drop down as you scroll for example. That would be a life changer for me.

    aditya srivastava and User99 like this.
  2. Neo75
    Donut Oct 26, 2019

    Neo75 , via OnePlus 7 Pro , Oct 26, 2019 :
    I am a bit worried about the cold response from one plus team w.r.t one hand operation mode. As the screen size is large one cannot reach the top of the screens while using single hand. I have seen many users responding with the same query. One plus never tried to address the issue. I have escalated this issue when one plus 6 was launched, and now with one plus 7 in market the feature is still missing.

    aditya srivastava and User99 like this.
  3. Hasson
    Cupcake Oct 26, 2019

    Hasson , via OnePlus 7 Pro , Oct 26, 2019 :
    I got OTA upgrade for OnePlus 7 pro to Android 10 but after installing it and restart my phone it stuck on logo screen more than 45 min until i forced it to turn off and can't log in until i made format and rollback to Android 9.

    Same thing when i download Android 10 from OnePlus site and install it on my phone , it's stuck on logo screen and refused to login until turn off it and wipe cache and system setting or format it.

    When Android 10 on my phone i can't restart because it will stuck.

    Do you have any solution for this issue??

    with thanks in advance.

  4. User99
    Donut Oct 27, 2019

    User99 , via OnePlus 7T , Oct 27, 2019 :
    Maybe a nice compass app and a music player app, where you can also play music from streaming services (like Deezer and Spotify), and, for example, music from SMB & WebDAV Servers. I would be very happy about something like that!

    SWAPPYONE likes this.
  5. User99
    Donut Oct 27, 2019

    SWAPPYONE likes this.
    Eclair Oct 27, 2019

    SWAPPYONE , via OnePlus 7 , Oct 27, 2019 :
    1)Why is there no Hide Notch Display Option on Oxygen OS 10.0.1.
    2) Option to remove Assigned contact wallpaper is missing.
    3) Fingerprint scanner speeds have been low over over the new
    4) Camera Stability and auro focus has been laggy now than ever.


    User99 likes this.
  7. X1572169648211 , via OnePlus 7 Mirror Gray , Oct 27, 2019 :
    post installing the update of Oxygen OS my mobile data has stopped working completely.

    all possible trouble shooting done from my end and also from service providers help too.

    yet no luck.

    please help

    Eclair Oct 27, 2019

    SWAPPYONE , via OnePlus 7 , Oct 27, 2019 :
    That was truly what OnePlus needs to follow i guess.

    Eclair Oct 27, 2019

    SWAPPYONE , via OnePlus 7 , Oct 27, 2019 :
    Go for the Google Files app it works like magic i use it regularly on my OnePlus 7.

  10. elsworth1983
    Gingerbread Oct 27, 2019

  11. shashwataggarrwal
    Cupcake Oct 28, 2019

  12. D1572167561418
    Donut Oct 28, 2019

    D1572167561418 , Oct 28, 2019 :
    Updated to Oxygen OS 10 on the one plus 7 pro and very very disappointed. Battery life has reduced drastically! Camera takes time to start and becomes laggy, and when you close it, the UI lags before the home screen appears ! I believe it is not just me and many more users are reporting the same ! Please fix this ASAP , otherwise I'll be left with no option but to do go back to OS 9 .

    X1571968158338 and SWAPPYONE like this.
  13. prajwalrp
    Cupcake Oct 28, 2019

    prajwalrp , Oct 28, 2019 :
    I'm noticing a very bad battery backup since days in my new OnePlus 7T so what's the reason and is the software team aware of this issue

    D1572167561418 and SWAPPYONE like this.
  14. gsidhom
    Cupcake Oct 28, 2019

  15. Rage_hardscope
    Eclair Oct 29, 2019

    Rage_hardscope , Oct 29, 2019 :

  16. Z1559402653835
    Cupcake Oct 30, 2019

    Z1559402653835 , Oct 30, 2019 :
    Why OnePlus 7 Pro is not having dual audio bluetooth feature
    Even though having bluetooth 5.0 why i am unable to play 2 Bluetooth speakers with my mobile

    SWAPPYONE likes this.
    Eclair Oct 30, 2019

    SWAPPYONE , via OnePlus 7 , Oct 30, 2019 :
    Thanks to note it buddy that is something really handy to have on Android since iOS has it n and it's awaited feature we expect OnePlus to have it on their OS

  18. Priyanshu9131
    Cupcake Oct 30, 2019

    SWAPPYONE likes this.
  19. SanketBailmare
    Cupcake Oct 31, 2019

    SanketBailmare , Oct 31, 2019 :
    Would you throw some light on why there is screen loading/screen blackout while sending whatsapp images in bulk(was in my OP7) or a blackout while uploading instagram images(this was on my friends OP7)

  20. E1572538984942
    Cupcake Nov 1, 2019

    E1572538984942 , Nov 1, 2019 :
    The new update Android 10 for OnePlus 7 is draining the battery even without using the phone, the battery stand has come down to 50% of the time. And now it's no more rapid charge, it's called as rapid draining of battery. Kindly fix this issue asap.

    X1571968158338 likes this.