Ask our Software Team: Part 4 - OxygenOS

  1. Phillyslix
    Gingerbread Nov 9, 2019

    Phillyslix , via OnePlus 7 Pro Almond , Nov 9, 2019 :
    Why have the OS updates for the OnePlus 7 Pro been slowed down and not timely since the release of the OnePlus 7T/7T Pro? I, personally, don't see the need to upgrade from the OnePlus 7 Pro to the OnePlus 7T. I look forward to more timely updates as the OnePlus 7 Pro is still on the September update unless opting in to the beta.

  2. ayushraina43
    Cupcake Nov 10, 2019

    ayushraina43 , Nov 10, 2019 :
    Hey......I am using OnePlus 7 and I am facing some issues regarding heating up while charging and playing games like PUBG.........This all happens after the I update my phone to Android 10.......please roll out a new and stable update to fix these bugs...

  3. mprodromou
    Froyo Nov 10, 2019

  4. Z1569752120119
    Cupcake Nov 10, 2019

    Z1569752120119 , via OnePlus 7T , Nov 10, 2019 :
    ambient screen not working. I do restart the device & in settings do off/on the option but still not working. also tap to ambient screen not working. One Plus 7T

  5. AkashDas9
    Cupcake Nov 10, 2019

    Attached Files:

  6. AkashDas9
    Cupcake Nov 10, 2019

    SWAPPYONE likes this.
  7. AhujaVikas
    Cupcake Nov 10, 2019

    AhujaVikas , Nov 10, 2019 :
    recently i have faced this problem in my one plus 7 pro, then ultimately I had to do a restart.

    it gets hang on a midway of anything, though I don't have any game on my phone,

    still I m facing problem with finger print scanner. it's not working as smooth as it should work

  8. JayeshY09
    Cupcake Nov 10, 2019

    JayeshY09 , via OnePlus 7 , Nov 10, 2019 :
    Hey i would like to suggest one minor tweak which would help in improving user experience. It's regarding the auto light to dark mode just like the ios does which itself switches from light to dark and vice versa according to the location and time and also changing the theme of apps accordingly, I hope we get a feature like this soon. Thank you.

  9. X1571968158338 , via OnePlus 7 Pro , Nov 11, 2019 :
    Hi guys,

    the phone seems to be heating up terribly and for some unknown reason, Google Play services consumes significant amount of battery as can be seen in the image. please look into this and fix this ASAP. very disappointed with this kind of performance. worried if i made the right choice by buying OnePlus. please please please help with this

    View attachment 1179865

    D1572167561418 likes this.
  10. S1568400945945
    Cupcake Nov 13, 2019

    S1568400945945 , Nov 13, 2019 :
    Is there any updates coming solving the following issues
    - automatic restarting issue
    - proximity sensor issue while hearing WhatsApp audio
    - fnatic mode game crash issue

    A1570598222558 likes this.
  11. psyscope
    Cupcake Nov 13, 2019

    psyscope , via OnePlus 7 Pro , Nov 13, 2019 :
    Please Integrate specific Google Apps into the phone.

    Google Dialer & Google Contacts

    I understand you want to rely on your Dialer and Contacts, but support the Google Dialer framework so that we can easily get access to Google Dialer.

    Please consider supporting Google Camera out of the box. I was disappointed with your Camera in the OnePlus 7 Pro.

  12. Z1559402653835
    Cupcake Nov 20, 2019

    Z1559402653835 , Nov 20, 2019 :
    any further details on this update

    Froyo Nov 20, 2019

    Z1559402653835 likes this.
  14. Z1559402653835
    Cupcake Nov 20, 2019

    SWAPPYONE likes this.
  15. Probor93
    Cupcake Nov 20, 2019

    Probor93 , Nov 20, 2019 :
    Dear sir
    one plus 7 pro have no Notification light. can we always on display?
    thank you

    Froyo Nov 21, 2019

    SWAPPYONE , via OnePlus 7 , Nov 21, 2019 :


    Dear sir
    one plus 7 pro have no Notification light. can we always on display?
    thank you​

    OnePlus 7 Pro has horizon lighting instead of notification light. Check settings. Also always on display is available.

    Probor93 likes this.
  17. Probor93
    Cupcake Nov 21, 2019

    Probor93 , Nov 21, 2019 :
    this is not blinking all the time. we need blinking light.

    Froyo Nov 21, 2019

    SWAPPYONE , via OnePlus 7 , Nov 21, 2019 :
    Check the third party apps which can configure something better than stock lighting but led at screen isn't present yet so there's no room for you to have it.