Ask our Software Team: Part 4 - OxygenOS

  1. manan001
    Cupcake Jan 29, 2020

    manan001 , via OnePlus 7T , Jan 29, 2020 :

    after recent OS update 10.0.7 india oneplus 7t version. facing lot of issue on whatsapp. i am unable to download or upload image. it gives me media does not exist error. this suddenly started after android 10. i also have issue removing inbuild preloaded application.. can you enable option and make option for users to remove bloatware.

  2. manan001
    Cupcake Jan 29, 2020

    manan001 , via OnePlus 7T , Jan 29, 2020 :
    i dont find any official support for custom roms for oneplus 7t. appreciate if source code is available for the device soon.

    oneplus 7T hd1901

  3. ashisanjuwr
    Cupcake Jan 30, 2020

    ashisanjuwr , Jan 30, 2020 :
    hi, I'm ashish plz tell me how to resolve my hanging issue in one plus 5T. second one issue ,after call disconnect call is continuing showing and taken time approx 3-4 second for hang up.plz tell me solution.

  4. V1570439369376
    Cupcake Jan 30, 2020

    V1570439369376 , via OnePlus 7 Pro , Jan 30, 2020 :
    Hi team
    I'm Manju
    I've been using my OnePlus 7 pro phone from last 3 months
    I'm facing some issues with this phone
    1. phone got hanged and switched off itself at 80% charging level, I kept trying to switch on but it didnt, then I went to shop he had done something then it switched on (phone was in off condition for almost 20 hrs
    2. what's app and other apps are not performing well, getting hanged automatically closing by itself so on
    3. sometimes fast charging is not working when I plugged in fst time

    can you pls help me out

  5. prasad321
    Froyo Jan 30, 2020

    prasad321 , via OnePlus 7 , Jan 30, 2020 :
    try factory reset ones. and if its not work then visit OnePlus store

  6. H1524754243350
    Eclair Jan 30, 2020

    H1524754243350 , via OnePlus 5T , Jan 30, 2020 :
    Hi, I was happy that there is an option to compress a set of file, but wonder there is no unzip option. we need an external app for it, if it is implemented it would be always "in-built" kinda thing.

    Just an suggestion.

  7. H1524754243350
    Eclair Jan 30, 2020

    H1524754243350 , via OnePlus 5T , Jan 30, 2020 :
    After the last two updates for OnePlus 5t, I found some issue like even after disconnecting a call/ viewing a message I still find the notification on notification tray which supposed to disappear.

    Do you have any suggestions on how to fix this or any bug reported like this?

  8. manan001
    Cupcake Feb 5, 2020

  9. Faras ahamed zameel
    Gingerbread Feb 5, 2020

    Neilaga7 likes this.
  10. viral4584
    Cupcake Feb 5, 2020

    Neilaga7 likes this.
  11. fdorr
    Donut Feb 6, 2020

  12. dsumesh78
    Cupcake Feb 6, 2020

    dsumesh78 , Feb 6, 2020 :
    Home screen settings must have a toggle switch to lock/unlock editing home page.It comes handy especially when screen is accidentally edited. is this something that can be thought of?

  13. L1580972612352
    Cupcake Feb 6, 2020

    L1580972612352 , Feb 6, 2020 :
    I am using oneplus 6..after updating to 10 system has become slow and finger print detection has severe problem.

  14. P1567429902727
    Cupcake Feb 6, 2020

    P1567429902727 , Feb 6, 2020 :
    Hi, I there is problem in cricket card. Its showing India vs. Zimbabwe match schedule of 1970 in the upcoming match section. Tried to reset it but still issue persist. I please look I to at the earliest

  15. O1543700203921
    Eclair Feb 10, 2020

    O1543700203921 , Feb 10, 2020 :
    hi guys, since 10:3:1 was installed Saturday Im unable to open some sites.
    the screen just dances around and won't lock on.
    I cleared the cache and all relevant storage but problem persists
    prior to update I had apps just freezing out and going back to home screen

  16. darkarvan
    Gingerbread Feb 11, 2020

    darkarvan , via OnePlus 7 Pro , Feb 11, 2020 :
    are you planning in integrate RCS messaging and features in the stock sms and phone app?
    currently there is google messages needed for it and phone features are not included. (for example mark call as important or share infos directly in call)

    Neilaga7 likes this.
  17. Neilaga7
    Cupcake Feb 12, 2020

    Neilaga7 , via OnePlus 6T , Feb 12, 2020 :
    Can you give us the option of having an Always On display for quick glances from afar? I believe this has been answered before in connection to battery usage but with faster warp speed and smart charging, perhaps we can have this now?

  18. E1571407690836
    Eclair Feb 15, 2020

  19. Gpreetsingh
    Cupcake Feb 16, 2020

  20. rahulbelurkar
    Cupcake Feb 16, 2020