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Ask our Software Team: Part 4 - OxygenOS

  1. Sanjo151 Cupcake Dec 2, 2018

    Sanjo151, Dec 2, 2018 :
    download this from the play store: jOnePlus Tools
     

  2. M1541291414401 Cupcake Dec 2, 2018


  3. pratbad87 Cupcake Dec 2, 2018

    pratbad87, Dec 2, 2018 :
    Dear Team

    I have recently faced issue of complete screen freeze with my one plus 6t 6gb 128gb variant. This is the second instance I have faced this issue. I had purchased the unit on 1st November 18.

    Can you help me out in solving this issue.

    Thanks
    Prateek Badola


    Note:- I have installed Google camera app on my one plus 6t.
     

  4. M1541291414401 Cupcake Dec 2, 2018


  5. Morsim11 Cupcake Dec 3, 2018 at 12:11 AM

    Morsim11, Dec 3, 2018 at 12:11 AM :
    i got my 6T last month and most say it exceeds all my expectation from speed to battery life to finally my dream for android phones the on screen finger print detector amazing job ....now to my issue I use an app for work it call RSA token it would not work on my 6T yet it works fine on my old lg v20 i keep getting no 3g/4g connection not sure what the issue is.....another app that refuse to run is Brimmer code also has a connection issue....needless to say RSA token is must to log on our network so please see what can do....once again thank for the amazing phone
     

  6. shadowmastr Cupcake Dec 3, 2018 at 4:15 AM

    shadowmastr, Dec 3, 2018 at 4:15 AM :
    so why is it that I have ALL notifications turned off
    I still get them?
    and when will we be able to adjust the volume on said notifications ???
     

    Mitesh22 likes this.
  7. Mitesh22 Cupcake Dec 3, 2018 at 10:52 AM

    Mitesh22, Dec 3, 2018 at 10:52 AM :
    even i am facing the same problem. though i had diabled pop notification for whatsapp and sms , they are still poping and its very irritating. what to do.
     

  8. ajitdshinde Cupcake Dec 3, 2018 at 3:55 PM

    ajitdshinde, Dec 3, 2018 at 3:55 PM :
    Hello s/w team,

    First of all, thanks for your ongoing efforts towards betterment of OxygenOS.

    One of the features which I am highly missing is numerical baldge on icons in addition to dotted one. This gives quick idea as to many messages, missed calls etc are pending.

    I hope you will incorporate this feature at the earliest as I am still having to use other launchers like nova launcher /microsoft launcher to name a few.


    Thanks
    Ajit Shinde
     

    Mitesh22 likes this.
  9. Vivek5489 Cupcake Dec 4, 2018 at 6:24 AM

  10. cosminsalasan Eclair Dec 4, 2018 at 8:20 AM

    cosminsalasan, Dec 4, 2018 at 8:20 AM :
    Great job overall.
    Not very happy that the "back" gesture is in the same direction with "home". Maybe we could ask the left-handed users what they think...
    Seen an earlier post mentioning the always-on display and I subscribe to that.
     

    Ryan025 likes this.
  11. W1543912539801 Cupcake Dec 4, 2018 at 8:37 AM

  12. norris90 Cupcake Dec 5, 2018 at 9:08 AM


  13. ahmad.sidd Cupcake Dec 5, 2018 at 10:00 AM

    ahmad.sidd, Dec 5, 2018 at 10:00 AM :
    Hi ,I am facing issue with my WhatsApp that when I open my WhatsApp status it gets hang. I have to close everything and it gets too slow sometimes. I was very excited to buy this phone but now I a. thinking I made a huge mistake. can anyone address this issue. I have 8 gb 128 gb phone.
    thank you
     

  14. Ryan025 Cupcake Dec 5, 2018 at 10:36 AM

    Ryan025, Dec 5, 2018 at 10:36 AM :
    Hi,

    When my phone is laying on these passenger seat and im driving my car, the ambient display lights up constant.
    It happens when I accelerate, i take a turn or take a bump.
    It districts me from driving the car but I like it when my Phone is visible.
    isn't it possible tot change the sensitivity?

    thnx.
     

  15. Rajesh poola Cupcake Dec 6, 2018 at 12:03 PM


  16. willferell Cupcake Dec 6, 2018 at 12:13 PM


  17. Steven_Charles Donut Dec 6, 2018 at 12:16 PM

  18. G_Goutham_Varma_NXUu Cupcake Dec 6, 2018 at 3:16 PM

    G_Goutham_Varma_NXUu, Dec 6, 2018 at 3:16 PM :
    my new OnePlus 6t in display finger print scanner is working disgustingly. I got a call , during call my friend placed his finger and it's unlocked, tried thrice unlocked everytime with unregistered finger print. please help am I the only facing this issue? any way to secure??
     

  19. SolarEclipse KitKat Dec 6, 2018 at 3:19 PM

    SolarEclipse, Dec 6, 2018 at 3:19 PM :
    Put it face down and there won't be any issue. Especially since you should be paying attention to your driving and not your phone.
     

  20. SolarEclipse KitKat Dec 6, 2018 at 3:20 PM

    SolarEclipse, Dec 6, 2018 at 3:20 PM :
    Try clearing the cache and storage for Google Play Services and then reboot.