161
Ask our Software Team: Part 4 - OxygenOS

  1. gagan.sgh Cupcake Feb 2, 2019


  2. gagan.sgh Cupcake Feb 2, 2019

    gagan.sgh, Feb 2, 2019 :
    sometime my wynk music app stopped automatically
    is their any setting to keep app running in background?
     

  3. D1532927030530 Cupcake Feb 3, 2019

    D1532927030530, Feb 3, 2019 :
    my mobile display is showing dark screen as soon as I press my power button and when again turning on its showing the same dark screen, since the new pie update
     

  4. Q1549269065011 Cupcake Feb 4, 2019

    Q1549269065011, Feb 4, 2019 :
    Hi there, I am having a notification that updates are ready, connect to WiFi
    even if am connecting the notification is not closing, kindly provide the steps to close this notification
    1549269193637.jpg
     

  5. BlackKnight2332 Gingerbread Feb 4, 2019

    BlackKnight2332, Feb 4, 2019 :
    update your phone. go to settings, system, system update
     

  6. Q1549269065011 Cupcake Feb 4, 2019


  7. BlackKnight2332 Gingerbread Feb 4, 2019


  8. Z1548212676134 Cupcake Feb 4, 2019


  9. Q1549269065011 Cupcake Feb 4, 2019

    Q1549269065011, Feb 4, 2019 :
    I have restarted cleared cache too... when I clicked it's opening the following
    1549285824506.jpg
    even after connecting to WiFi also nothing happening
     

  10. BlackKnight2332 Gingerbread Feb 4, 2019

    BlackKnight2332, Feb 4, 2019 :
    I've never seen that message before, I'm wondering what app it's talking about
     

  11. Q1549269065011 Cupcake Feb 5, 2019


  12. C1548331156408 Cupcake Feb 5, 2019

    C1548331156408, Feb 5, 2019 :
    can you add a feature to switch profiles (Office, Sleep, Home etc.) automatically scheduled. so that the phone goes on vibrate/DnD/Ring mode or wifi/data turns on or off based on schedule
     

  13. AmritRajiva Donut Feb 5, 2019

    AmritRajiva, Feb 5, 2019 :
    I am facing this issue as well with the Wynk app. the app just stops suddenly, and I need to manually restart it, so it's definitely not a network drop issue.
     

  14. AmritRajiva Donut Feb 5, 2019

    AmritRajiva, Feb 5, 2019 :
    Pictures come in portrait mode (Bokeh) when I use the camera option in a WhatsApp conversation. Makes things difficult when I'm trying to capture pictures of labels (food/clothing tags). I even wrote to WhatsApp, and they replied stating that it is a handset issue. I don't face this issue with my older handset (Moto X4). Could you help fix this?
     

  15. AmritRajiva Donut Feb 5, 2019

    AmritRajiva, Feb 5, 2019 :
    The touch option to clear notifications is right at the fingerprint unlock level in the 6T. Can this be shifted higher, or to the left or right? Many times I end up dismissing notifications when I actually want to unlock the screen to read them.
     

  16. AmritRajiva Donut Feb 5, 2019

    AmritRajiva, Feb 5, 2019 :
    open the camera, swipe up for settings, select the "Shot on OnePlus Watermark"
     

  17. R1546407748930 Cupcake Feb 6, 2019

    R1546407748930, Feb 6, 2019 :
    hi,
    can you help me on my problem?
    after OS updating my one plus 5 went to silent mode and not able to make it ringing.
    please advise
     

  18. BlackKnight2332 Gingerbread Feb 6, 2019

    BlackKnight2332, Feb 6, 2019 :
    recheck your volume slider in the right side of the phone
     

  19. sidrocks316 Froyo Feb 7, 2019

    sidrocks316, Feb 7, 2019 :
    i am using oneplus 6. why there in no inbuilt screen recorder with in app audio recorder ?
     

  20. Moin2200 KitKat Feb 7, 2019

    Moin2200, Feb 7, 2019 :
    Because they decided not to include one.