Other Authorized service center broke my phone

  1. G_Kunal_Chawla_IzqR
    Cupcake Oct 10, 2019

    G_Kunal_Chawla_IzqR , Oct 10, 2019 :
    Hi, I walked into a oneplus authorized service center for a screen replacement as the screen of my Oneplus 5 turned blue. But as they tried to open my phone they used force method and broke my charging connetor port which is a part on the mother board. After that they claim that it was already broken and i will have to pay a sum of rupees 22k for the replacement. They asked me a question that if my phone was charging or not and yes it was perfectly fine the same morning. They changed my 7k screen replacement to a 22k motherboard replacement issue. The port lies inside the phone and cannot be damaged from outside until the phone is opened or is bent from outside, and my phone is not bent and was opened for the first time. So is this my fault that the connector that lies inside the phone is broken?