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Auto shut down and apps crashing .

  1. G_Dinesh_Devarakonda_eFP
    Cupcake Sep 22, 2020

    G_Dinesh_Devarakonda_eFP , Sep 22, 2020 :
    Hi, I have been using oneplus6 since 2 years and all of sudden from yesterday evening my phone is automatically restarting..while using it. There were no new 3rd party app I have downloaded before facing this situation. Even I'm facing issue with the app crashing while trying to open apps and it is restarting by its own. Everything is updated...on mobile .. I want the resolution for this ...I want it work good.

    Thank you.
     

    #1
  2. drl431
    Nougat Sep 22, 2020

    drl431 , Sep 22, 2020 :
    Hi, consider a factory reset if not done since upgrading to Android 10. Backup your data (except the apps) to the cloud or a pc first. You should not backup or restore the apps as you could reintroduce the issue.
     

    #2