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automatically goes silent

  1. Yogesh7nagar
    Cupcake Feb 12, 2018

    Yogesh7nagar , Feb 12, 2018 :
    my phone has some problem it goes silent automatically but when I reset my phone is it goes normal. can anyone please resolve the issue.
     

    #1
  2. C1516340448340
    Cupcake Feb 12, 2018


    #2
    Kunalb7 likes this.
  3. Nikhat khan
    Cupcake Feb 12, 2018


    #3
    Kunalb7 likes this.
  4. ranjana2017
    Cupcake Feb 12, 2018


    #4
    Kunalb7 likes this.
  5. Askganesha`
    Froyo Feb 12, 2018

    Askganesha` , Feb 12, 2018 :
    Same problem. Have to restart at least twice in a day.

    I experimented today by selecting the Oxygen OS ring tones instead of local ring tones.

    Let's see if this helps.

    Oneplus needs to send a fix for this asap as many people are facing this issue since 5.0.3
     

    #5
    Yogesh7nagar and Kunalb7 like this.
  6. R1517724161705
    Cupcake Feb 12, 2018

    R1517724161705 , Feb 12, 2018 :
    Even I'm facing the same issue.
    Phone isn't ringing for incoming calls.
    plz lemme know how to fix dis.
     

    #6
    Kunalb7 likes this.
  7. Shyam krish
    Cupcake Feb 12, 2018

    Shyam krish , Feb 12, 2018 :
    mine too hv the same problem....but it works with stock tones for calls......I don't get notification tone even with stock tones
     

    #7
    Kunalb7 likes this.
  8. CosminOlteanu
    Honeycomb Feb 12, 2018


    #8
    Kunalb7 likes this.
  9. pooriya
    Donut Feb 13, 2018


    #9
    Kunalb7 likes this.
  10. manan98
    Cupcake Feb 13, 2018


    #10
    Kunalb7 likes this.
  11. PelegK
    Eclair Feb 13, 2018


    #11
    Kunalb7 likes this.
  12. idkwhoiam322
    Nougat Feb 13, 2018

    idkwhoiam322 , Feb 13, 2018 :
    It's a known issue, kindly search before creating a redundant thread. There's no point in having multiple discussions on the same topic, is there? It has been reported and acknowledged already. For now use default ringtones which seems to work for others, and if you want to be useful:
    1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log.
    2. Click "advanced", choose "save log type", select all these options (Kernel, Main, System, Radio, Event, Tcpdump), then click OK.
    3. Click "save log", when it informs you whether to reboot, please click “cancel”
    4. Click "get QXDM Log, choose <appropriate option>(refer image below), scroll down, click "open device log"
    5. Reproduce the issue and take a screenshot to record the time.
    6. Wait for several minutes (better above 10 minutes), click “save log” again to stop it, enter QXDM Log and choose “close device log”.
    7. Enter file manager, choose storage, find the oem_log file, long press and click right upper corner three dots to compress it and send it to bughunters@oneplus.net along with the screenshots and specific description or issue link.
    Please don't forget to click on open and close device log when you start and finish essential QXDM log, which shall be above 100 MB before zipped.

    6.Bug Report
    https://forums.oneplus.net/feedback/
    All bugs go here^
     

    #12
    Kunalb7 likes this.
  13. G_adarshnholla_adi_MdGw
    Froyo Feb 13, 2018


    #13
    Kunalb7 likes this.
  14. Kunalb7
    Eclair Feb 13, 2018

    Kunalb7 , Feb 13, 2018 :
    I faced same problem in 2 of my one plus 5t after the oreo update i deleted cache data rebooted phone and reassigned the ringtone notification tones etc problem solved.... If in case of local ringtone move or cut paste the ringtone in file manager solves the problem.......
     

    #14
    Askganesha` likes this.
  15. Askganesha`
    Froyo Feb 13, 2018

    Askganesha` , Feb 13, 2018 :
    You deleted cache and data from the recovery or just from the application list>storage ?

    Regards
     

    #15
  16. Yogesh7nagar
    Cupcake Feb 13, 2018


    #16
  17. Kunalb7
    Eclair Feb 13, 2018

    Kunalb7 , Feb 13, 2018 :
    Storage and memory thing not recovery mode bro.
    Cheers hope it helps
     

    #17
  18. G_Bharat_Prabhas_NjsN
    Gingerbread Feb 13, 2018


    #18
  19. Askganesha`
    Froyo Feb 13, 2018

    Askganesha` , Feb 13, 2018 :
    Did it several times but the issue keeps coming back
     

    #19
  20. idkwhoiam322
    Nougat Feb 13, 2018

    idkwhoiam322 , Feb 13, 2018 :
    ^
     

    #20