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Back glass of OnePlus nord via OnePlus Nord Gray Onyx


  1. #1
  2. dpenov
    Honeycomb Sep 21, 2020

    dpenov , Sep 21, 2020 :
    If the scratches were there upon receiving the phone and opening the box you could return it. If they appeared after, then it is user damage and you cannot return it.
     

    #2
  3. Liehjan
    Lollipop Sep 21, 2020

    Liehjan , Sep 21, 2020 :
    Both front and back is GG5...
     

    #3

  4. #4

  5. #5
  6. Aravind_Nair , via OnePlus 5 Midnight Black , Sep 22, 2020 :
    I received my nord and case as seperate items inside the box. So assuming that yours was also like that, most probably the scratch came after you received the phone. So I don't think you can return it.
     

    #6
  7. Madhan.R , via OnePlus Nord Gray Onyx , Sep 23, 2020 :
    Thank you
     

    #7
  8. Bobbie63
    Marshmallow Sep 23, 2020

    Bobbie63 , Sep 23, 2020 :
    Best is to take of the case and clean it together with the back of your phone now and then. Dust particles collect between the glass and the case by carrying it in your pocket, especially sand particles which could cause the scratches.
     

    #8
    X1597682521944 likes this.