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Back side weird dots

  1. F_Murari_Vijay_IkDA
    Cupcake May 23, 2018

    F_Murari_Vijay_IkDA , May 23, 2018 :
    I purchase OnePlus 5t on February . from first day onwards I am using rubber case inside the box to day i removed cover to clean it but somerd dots all over backside of the phone. Please tell what can i do to remove this dots
     

    #1
  2. aakashbakhai
    Cupcake May 23, 2018


    #2
  3. Budruel
    KitKat May 23, 2018

    Budruel , May 23, 2018 :
    You can search already open topics trying this same
     

    #3
  4. Bartnl
    Lollipop May 23, 2018


    #3
  5. Shivang Joshi
    Starting Point Expert Community Expert May 23, 2018


    #4
  6. zer0se7en
    Ice Cream Sandwich May 23, 2018

    zer0se7en , May 23, 2018 :
    Obviously you did not do your research before you purchased. I've known about this issue before I purchased my 5T last January. The included case in the box was the problem. The dotted matrix inside it was too sharp.
     

    #5
    Impulse_CK likes this.
  7. aakashbakhai
    Cupcake May 23, 2018

    aakashbakhai , May 23, 2018 :
    so what is the solution to this..
     

    #6
  8. G_Reji_Mathew_zimK
    Donut May 23, 2018

    G_Reji_Mathew_zimK , May 23, 2018 :
    remove the free case that's it ....the chipped areas will remain the same irrespective of any kind of cleaning undertaken on it
     

    #7
  9. GopalB.
    Nougat May 23, 2018

    GopalB. , May 23, 2018 :
     

    #8
    Shivang Joshi likes this.
  10. GopalB.
    Nougat May 23, 2018

    GopalB. , May 23, 2018 :
    You know, OnePlus service centers can replace your back for free in this case!!!
     

    #9
  11. aakashbakhai
    Cupcake May 23, 2018

    aakashbakhai , May 23, 2018 :
    is it??..
    need to contact them right away
     

    #10
  12. GopalB.
    Nougat May 23, 2018

    GopalB. , May 23, 2018 :
    I'll suggest you to visit them...
     

    #11
  13. aakashbakhai
    Cupcake May 23, 2018


    #12
    F_Murari_Vijay_IkDA and GopalB. like this.
  14. G_Reji_Mathew_zimK
    Donut May 23, 2018

    G_Reji_Mathew_zimK , May 23, 2018 :
    yes they can ....but the issue is when they replace it they separate the mould of the phone from the screen through unconventional ways ...hence one may end up with a phone having a slight deformity in the bottom albiet with a new back....my frnd had his back panel changed but after that ,his audio jack slot has malfunctioned and hence additional problems ...best is to accept the phone with the chippings
     

    #13
  15. aakashbakhai
    Cupcake May 23, 2018

    aakashbakhai , May 23, 2018 :
    don't they replace it, as it is there fault??
     

    #14
  16. GopalB.
    Nougat May 23, 2018

    GopalB. , May 23, 2018 :
    It depends on the skills of the staff!!!
    You can always report against them for mishandling the device...
     

    #15
  17. GopalB.
    Nougat May 23, 2018

    GopalB. , May 23, 2018 :
    They do and they have to do it!!!
     

    #16
    aakashbakhai likes this.
  18. praval_bhatnagar
    Eclair May 23, 2018

  19. G_Reji_Mathew_zimK
    Donut May 23, 2018

    G_Reji_Mathew_zimK , May 23, 2018 :
    of course they are completely liable to replace it ...I believe that my friend's case was an isolated one ...and specifically ask them to ensure that the bottom of the phone is free from unintended scratches ... you see no one wants their beautiful phone to be ugly
     

    #18
  20. G_Reji_Mathew_zimK
    Donut May 23, 2018

    G_Reji_Mathew_zimK , May 23, 2018 :
    exactly
     

    #19
  21. GopalB.
    Nougat May 23, 2018

    GopalB. , May 23, 2018 :
    There is no exclusive service center in your town???
    I've heard they are much better than the normal contracted ones...
     

    #20