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Background noise on calls

  1. alvarezskinner
    Eclair Mar 20, 2018

    alvarezskinner , Mar 20, 2018 :
    hi,

    lately many people are telling they can bearly hear me when on a call mainly in open spaces like shopping malls for example.

    I'm on 8.1.0 on the 5t beta4.

    any suggestions?
     

    #1
  2. do the joj
    Gingerbread Mar 20, 2018


    #2
  3. alvarezskinner
    Eclair Mar 20, 2018

    alvarezskinner , Mar 20, 2018 :
    :) I tried calling the same person with my wife's iPhone and they could hear me. I started to get comparing even when having minimum wind background noise all seemed to have started with OpenBeta4 install.
     

    #3
  4. Waveform Modifier
    Marshmallow Mar 20, 2018

    Waveform Modifier , Mar 20, 2018 :
    Did you have noise canceling off?
     

    #4
    alvarezskinner likes this.
  5. alvarezskinner
    Eclair Mar 20, 2018


    #5
  6. Waveform Modifier
    Marshmallow Mar 20, 2018


    #6
    alvarezskinner likes this.
  7. alvarezskinner
    Eclair Mar 20, 2018

    alvarezskinner , Mar 20, 2018 :
    ok I didn't know about that one nevertheless it is enabled... I have seen other posts comment on the same issue, might try a downgrade to confirm if it's a hardware issue.
     

    #7
  8. Cpelayop
    Cupcake Apr 17, 2020

    Cpelayop , Apr 17, 2020 :
    Did you were able to solve you problem? i have the same problem with the external noise
     

    #8
  9. AshokM333
    Cupcake Jun 3, 2020


    #9
  10. F1593330111322
    Cupcake Jun 28, 2020

    F1593330111322 , Jun 28, 2020 :
    I am also facing the same issue with OnePlus5T. Noise cancellation is enabled in Call settings. If its a software issue and a patch could be released, please work on it ASAP. Just because of this one issue, I think I will have to buy a new phone
     

    #10
  11. nikolco6
    Cupcake Jun 28, 2020

    nikolco6 , Jun 28, 2020 :
    same issue here, i had to turn off noice cancellation off, but now the background sound is also too loud.
     

    #11