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Backup data not showing in file manager via OnePlus Nord

  1. Kanishasan
    Froyo Nov 25, 2021

    Kanishasan , via OnePlus Nord , Nov 25, 2021 :
    1637846259499.jpg
    Why data backuped by using the official one plus clone app is not shownig in file manager or google files.....where can i find them? And also no data is showing in the
    1637846383040.jpg
    android>data..help me in this...
     

    #1
  2. thechangingtime
    Honeycomb Nov 25, 2021

    thechangingtime , Nov 25, 2021 :
    The data is not stored in the location you are looking at from your file manager picture.
    Go to File Manager - Storage - opbackup - MobileBackup - under MobileBackup you should be
    able to see your backup data.
     

    #2
    the_o2, HarshKK14 and H.S.S like this.
  3. the_o2
    OnePlus 9 Series Expert Community Expert Nov 26, 2021

    the_o2 , Nov 26, 2021 :
    For that use some other file manager apps like ZArchiever etc. to access that location, give the necessary permissions required as default OnePlus file manager don't have access.
     

    #3
  4. Kanishasan
    Froyo Nov 26, 2021

    Kanishasan , via OnePlus Nord , Nov 26, 2021 :
    I know that very well that is also empty all the time
     

    #4
  5. Kanishasan
    Froyo Nov 26, 2021

    Kanishasan , via OnePlus Nord , Nov 26, 2021 :
    But only my phone has this problem....my friend's phone is good...
     

    #5
  6. the_o2
    OnePlus 9 Series Expert Community Expert Nov 27, 2021

    the_o2 , Nov 27, 2021 :
    Your friend's phone is on Android 11?
     

    #6
  7. Kanishasan
    Froyo Nov 27, 2021


    #7
  8. the_o2
    OnePlus 9 Series Expert Community Expert Nov 27, 2021

    the_o2 , Nov 27, 2021 :
    Strange, do you have Android default file app?
     

    #8
  9. Kanishasan
    Froyo Nov 27, 2021


    #9
  10. Kanishasan
    Froyo Nov 27, 2021

    Kanishasan , via OnePlus Nord , Nov 27, 2021 :
    Like you said z archiver is working like champ....but my question is how?...🙄
     

    #10
  11. the_o2
    OnePlus 9 Series Expert Community Expert Nov 27, 2021

    the_o2 , Nov 27, 2021 :
    Not that, the other one.
    Once the permission is granted buy Z achiever you can access those folders with that app.

    Because it ask for permissions to access those folders but OnePlus file manager didn't, Google did this for some purpose and I think OnePlus just want to follow that.
    Screenshot_20211127-093335.jpg
     

    #11
  12. Kanishasan
    Froyo Nov 27, 2021

    Kanishasan , via OnePlus Nord , Nov 27, 2021 :
    Ooh now i get it... thanks a lot brother i thought my phone only has this problem....so if i remove updates from file mabager i can get them right?
     

    #12
    the_o2 likes this.
  13. the_o2
    OnePlus 9 Series Expert Community Expert Nov 27, 2021

    the_o2 , Nov 27, 2021 :
    You can try, before uninstalling the update make sure nothing is in the Lockbox folder.
     

    #13
  14. Kanishasan
    Froyo Nov 27, 2021

    Kanishasan , via OnePlus Nord , Nov 27, 2021 :
    Yeah sure i am not even using that...no one's gonna see my phone😅
     

    #14
    the_o2 likes this.