Something not working?
System freezing, apps crashing, phone heating up?
Here is some basic troubleshooting for you.
Try it before making yet another thread (and prevent yourself from being yelled at and picked on for the rest of your life in this community)
Now, here is step one: turn it off, wait for a minute and turn it on again.
Really?
Yes, really, a lot of problems can be solved by switching your phone off once in a while, it clears your phones memory from unwanted errors/corrupted data.
So, always do this first!
That didn't work, now what?
That depends on your problem really, if it is just one app behaving bad try this:
- Go to system settings -> Apps
- Choose the app giving you problems
- Clear the app cache and data.
If this still doesn't work you may try to uninstall the app, and reinstall after a restart of your phone, you may also try to clear system cache as described below⬇️
Freezing, lagging, heating.
Clearing system cache
If your phone is freezing, lagging, heating or otherwise behaving erratic it could be your system cache got corrupted. There are several ways to clear system cache, this is the best one:
- Shut down your phone
- Press power and volume down simultaneously
- Choose your preferred language (English for me)
- Choose "Wipe data and cache, BE CAREFUL NOW!
- Choose "Wipe cache", NOT THE OTHER ONES!
- Choose yes on continuing.
- Reboot your phone.
If this is not working the only solution may be too perform a factory reset.
Factory reset
Always backup all your Stuff before doing this!
- Shut down your phone
- Press power and volume down simultaneously
- Choose your preferred language (English for me)
- Choose "Wipe data and cache, BE CAREFUL NOW!
- Choose Factory reset -> did you really backup everything? Last chance...
- "Data and cache will be shipped, continue?" Choose "Yes"
- Reboot after, and start setting up your phone again.
Wifi not working
Try switching off the router and your phone.
Restart router, after it is done start your phone
More suggestions to come (PM)
Useful links:
Oneplus Support
Will complete/add more later.
If you have any useful dolutions/suggestions I'll add them to this thread and credit you for it...
Thanks
TL;DR: just get a new phone on renewal of your contract...
Click to expand...