3
battery issues

  1. G_Chandru_chan_mikf
    Eclair Apr 2, 2018


    #1
  2. prompt.ankitg
    Gingerbread Apr 2, 2018


    #2
    Ravi BINAVAT likes this.
  3. prompt.ankitg
    Gingerbread Apr 2, 2018

    prompt.ankitg , Apr 2, 2018 :
    please try formatting it and measuring things afresh, sometimes it's due to drain of a particular app
     

    #3
    Ravi BINAVAT likes this.
  4. G_Chandru_chan_mikf
    Eclair Apr 2, 2018


    #4
    Ravi BINAVAT likes this.
  5. prompt.ankitg
    Gingerbread Apr 2, 2018

    prompt.ankitg , Apr 2, 2018 :
    if you have a backup, I would suggest factory reset and check. did you clear cache and background apps ?
     

    #5
    Ravi BINAVAT likes this.
  6. Sunilh121
    Honeycomb Apr 2, 2018

    Sunilh121 , Apr 2, 2018 :
    getting battery issues as well. just about last one day now and barely use the phone.
     

    #6
    Ravi BINAVAT and J1517948775922 like this.
  7. mischa1981
    Ice Cream Sandwich Apr 2, 2018

    mischa1981 , Apr 2, 2018 :
    you followed battery saving guidelines? If Not do so. my Phone needs one Charge a day, No More. over night it "drowns" about 10 per Cent.
     

    #7
    Ravi BINAVAT likes this.
  8. Siddson47
    Donut Apr 2, 2018


    #8
    Ravi BINAVAT likes this.
  9. G_Chandru_chan_mikf
    Eclair Apr 2, 2018

    G_Chandru_chan_mikf , Apr 2, 2018 :
    yes I did
     

    #9
    Ravi BINAVAT likes this.
  10. Ravi BINAVAT
    Ice Cream Sandwich Apr 3, 2018

    Ravi BINAVAT , Apr 3, 2018 :
    1. Go to phone dialer app and dial *#800#
    2. Select the first option which says “oneplus Logkit”, delete history log
    3. Click “save log”
    4. Go to settings-battery, and take a screenshot of the battery consuming situation
    5. Enter oneplus Logkit, choose “other log info”, click “get top info”, “battery history” every several minutes and “get bugreport info” once
    6. Go back, choose save log again to stop it.
    Finally, enter files>internal storage>oem_log, find the folder, zip it and send it to us along with the screenshot

    If battery drains most under normal use, please capture the log when you use normally. If it drains under long time standby, please start it before you go to sleep and finish when you wake up.
    It’s better to do it when battery is below 50%.

    Thank you very much for your time.
     

    #10