3
battery

  1. R1519274939941
    Eclair Apr 29, 2018

    R1519274939941 , Apr 29, 2018 :
    after upgrading it to 8.1 battery has started draining very fast [e]1f62d[/e][e]1f62d[/e]

     

    #1
  2. tanmaydudhela
    Eclair Apr 29, 2018


    #2
    Ravi BINAVAT likes this.
  3. R1519274939941
    Eclair Apr 29, 2018


    #3
    Ravi BINAVAT likes this.
  4. R1519274939941
    Eclair Apr 29, 2018


    #4
    Ravi BINAVAT likes this.
  5. I_am_Batman
    KitKat Apr 29, 2018


    #5
  6. tanmaydudhela
    Eclair Apr 29, 2018

    Best Answer
    tanmaydudhela , Apr 29, 2018 :
    First of all turn off your phone. and get into recovery menu.

    Now, to get into recovery menu. Press Volume Down + Power Button. And keep on holding the buttons till you get into recovery menu.

    Select Language.

    Use volume buttons to navigate to Clear Cache/Data. and use the power button to select this option.

    Now you will see two separate options, One will clear cache of your OnePlus 5 other one will delete all the data present in your phone.

    Select Wipe Cache Option.

    Reboot your phone.
     

    #6
    Ravi BINAVAT and X1524983901315 like this.
  7. H1523996418749
    Cupcake Apr 29, 2018


    #7
    Ravi BINAVAT likes this.
  8. R1519274939941
    Eclair Apr 29, 2018

    R1519274939941 , Apr 29, 2018 :
    i am not getting a recovery menu instead i am getting the option of forget password with qwerty keypad,
     

    #8
    Ravi BINAVAT likes this.
  9. I_am_Batman
    KitKat Apr 29, 2018

    I_am_Batman , Apr 29, 2018 :
    Yes , Type your screen lock
     

    #9
    Ravi BINAVAT likes this.
  10. tanmaydudhela
    Eclair Apr 29, 2018


    #10
    Ravi BINAVAT and R1519274939941 like this.
  11. R1519274939941
    Eclair Apr 29, 2018


    #11
    Ravi BINAVAT and tanmaydudhela like this.
  12. R1519274939941
    Eclair Apr 29, 2018

    R1519274939941 , Apr 29, 2018 :
    it didn't work [e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e][e]1f62d[/e] still the same
     

    #12
    Tanveer Bakshi and Ravi BINAVAT like this.
  13. Ravi BINAVAT
    Ice Cream Sandwich Apr 29, 2018

    Ravi BINAVAT , Apr 29, 2018 :
    1. Go to phone dialer app and dial *#800#
    2. Select the first option which says “oneplus Logkit”, delete history log
    3. Click “save log”
    4. Go to settings-battery, and take a screenshot of the battery consuming situation
    5. Enter oneplus Logkit, choose “other log info”, click “get top info”, “battery history” every several minutes and “get bugreport info” once
    6. Go back, choose save log again to stop it.
    Finally, enter files>internal storage>oem_log, find the folder, zip it and send it to us along with the screenshot

    If battery drains most under normal use, please capture the log when you use normally. If it drains under long time standby, please start it before you go to sleep and finish when you wake up.
    It’s better to do it when battery is below 50%.

    Thank you very much for your time
     

    #13
  14. TheMystic
    Lollipop Apr 29, 2018

    TheMystic , Apr 29, 2018 :
    how can you say in just 1 hour of usage?

    very likely the problem is due to some apps on your device.

    I would suggest you to backup all your files and apps and factory reset your device.
     

    #14
  15. Nikhil_Rojivadia
    Cupcake Apr 29, 2018


    #15
  16. Nikhil_Rojivadia
    Cupcake Apr 29, 2018

    Nikhil_Rojivadia , Apr 29, 2018 :
    this is not working
    i try it
     

    #16
  17. TheMystic
    Lollipop Apr 29, 2018

    TheMystic , Apr 29, 2018 :
    factory reset didn't help?

    you probably have some rogue apps causing issues then.
     

    #17
  18. P1523441704604
    Cupcake Apr 29, 2018


    #18
  19. Nikhil_Rojivadia
    Cupcake Apr 29, 2018


    #19
  20. TheRealGamer
    Lollipop Apr 29, 2018

    TheRealGamer , Apr 29, 2018 :
    Hello,

    After using phone till 20 to 15% Can you send the photo of battery usage. and to send.
    in notification bar, hold Battery icon.
    Then take screenshots of what's draining battery.
     

    #20