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Be careful my One has burned

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  1. MiYzu Ice Cream Sandwich Aug 25, 2014

    MiYzu, Aug 25, 2014 :
    I was in a subway talking with my brother and the phone was in my rear pocket.


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    My leg is burned, I've a hole in my jean, my TPU case burned, my One dead nice day.


    Fun fact at the same time I was talking with my brother about the battery life of the One. The battery is good it lasts a day.

    26/08/14 Edit: New pictures with better quality, Emmanuel called me, He told me that he will come from China to retrieve the device maybe tomorrow, his first question was "Are you OK?"

    26/08/14 Edit2: I saw a doctor today, the burn is superficial, but I will have a scar.

    29/08/14 Edit3: I saw Emmanuel, he came to my house with some goodies and a new phone, we talked a lot, I gave it to him the phone and sent him via e-mail my bills, doctor, jean, TPU case, he told me that he would do his best to make sure that everything is done right. Now I am waiting for the investigation report. They have some leads, I will say nothing till the end of the investigation.

    16/09/14 Edit4: I received a reimbursement for my jean, medical bill, TPU case, SIM card.

    17/09/14
    Edit5: So far no news about the investigation.
     
    Last edited: Sep 17, 2014

    #1
  2. LostPorcupine KitKat Aug 25, 2014

    LostPorcupine, Aug 25, 2014 :
    Hmmm. I wonder if it's defect, damage, etc?
    The phone seems to stay absurdly cool to me compared to the others I've used, battery seems stable.
     

    #2
    CarDusan, Magic_Man12, M_DC and 26 others like this.
  3. kriss0072k Honeycomb Aug 25, 2014


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  4. Hannibal Lecter Jelly Bean Aug 25, 2014


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  5. milsau19 Ice Cream Sandwich Aug 25, 2014


    #5
    benxie0 and yuxiliu like this.
  6. Dlugin2 Honeycomb Aug 25, 2014


    #6
    yuxiliu and sakthieminence like this.
  7. dbanez25 Jelly Bean Aug 25, 2014

    dbanez25, Aug 25, 2014 :
    Your leg burned? It should had burned your behind.
     

    #7
  8. Minho Froyo Aug 25, 2014

    Minho, Aug 25, 2014 :
    I hope you can get a replacement and that the burn to your leg isn't too bad. That's a scary thought that it can overheat like that without shutting off (there should be a safety feature like this in every device).
     

    #8
    everdream, superchinook and Aaahh like this.
  9. mrbearbear Ice Cream Sandwich Aug 25, 2014

    mrbearbear, Aug 25, 2014 :
    This might be the first RMA that will actually be successful , no questions ask lol
     

    #9
  10. mrbearbear Ice Cream Sandwich Aug 25, 2014

    mrbearbear, Aug 25, 2014 :
    Photos of the leg burn!
     

    #10
  11. aquo Honeycomb Aug 25, 2014

    aquo, Aug 25, 2014 :
    i think all battery has a potential to catch fire.... i wonder if that's cover by warranty
     

    #11
    Axara, TheArowanaDude, Aaahh and 2 others like this.
  12. yotam_dobrin Jelly Bean Aug 25, 2014

    yotam_dobrin, Aug 25, 2014 :
    If the front is in okay condition, all you'll have to do is purchase a replacement back cover.
     

    #12
    ajtopo, LifeinHD, rosswill and 19 others like this.
  13. LostPorcupine KitKat Aug 25, 2014

    LostPorcupine, Aug 25, 2014 :
    Perhaps the leg is what overheated and burned the phone? Why are we blaming the phone when the human body could be to blame?!? Spontaneous hindquarter combustion!

    Seriously though, hope you're okay.
     

    #13
  14. mantonas Gingerbread Aug 25, 2014

    mantonas, Aug 25, 2014 :
    That's really bad mate! Looks like you had a rubber cover, couldn't be the case that he heat from the phone melted the case and eventually started to burn the phone as well? #justsaying
     

    #14
  15. draa Gingerbread Aug 25, 2014


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  16. luckyfmj Ice Cream Sandwich Aug 25, 2014


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  17. EmmaWATTson Ice Cream Sandwich Aug 25, 2014


    #17
    RubAnADUB and Kevin Dub like this.
  18. LostPorcupine KitKat Aug 25, 2014

    LostPorcupine, Aug 25, 2014 :
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  19. UnknownSoul Jelly Bean Aug 25, 2014

  20. riffraff81 KitKat Aug 25, 2014


    #20
    Ceasedd, martind3 and mrbearbear like this.