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Be careful my One has burned

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  1. kevinwen
    Gingerbread Dec 22, 2014

    kevinwen , Dec 22, 2014 :
    be frankly, i am scared.. but i know there is defect ratio in each brand, it happens to IPhone and others..

    first: MiYzu is not seriously hurt and is OK, that's the best thing i saw out of this post..
    second: The customer service actually took care of this. Although that does not change this unfortunate incident itself, it's how OnePlus as a company shows us they are accountable.
    3rd: wish we can know the root cause and the fix applied,...
     

  2. tapride
    Eclair Dec 22, 2014

    tapride , Dec 22, 2014 :
    Lithium-ion batteries are awesome! Well until they short out and catch fire. Glad no permanent harm came of it and pleased to see the OPO staff took care of things. Just hope they follow up and go after the root cause.
     

  3. bbgstar
    Eclair Dec 31, 2014

    bbgstar , Dec 31, 2014 :
    Since two days, my OPO gets very very hot. I put it to our balcony to cool it down (we have snow).
    When i try to charge my OP it lasts about 24 hours or more to get fully charged. I dont want it explode.

    I didnt read previous comments (60 pages^^) should i directly contact the support or is the problem already solved.
    My OPO is about one month old.

    regards

    EDIT: Im using original Charger/Cable
     
    Last edited: Dec 31, 2014

  4. Dimarisa13
    Gingerbread Dec 31, 2014


    CarDusan likes this.
  5. bbgstar
    Eclair Dec 31, 2014

    bbgstar , Dec 31, 2014 :
    Well mine was also fine. But like i said, since two days it heats up like crazy while normal surfing or playing games. I just wrote a ticket.
     

  6. Chicanoeast
    Cupcake Dec 31, 2014


  7. Edbit33
    Jelly Bean Jan 1, 2015

    Edbit33 , Jan 1, 2015 :
    Lithium batteries has a reputation to cause a fire, do you remember the new plane that caught fire
     

  8. sonygoup
    Honeycomb Jan 16, 2015


  9. pumudu
    Eclair Jan 16, 2015


  10. DrMithil
    Froyo Jan 17, 2015


  11. eranm5
    Jelly Bean Jan 30, 2015

    eranm5 , Jan 30, 2015 :
    Updates?
     

  12. riahc3
    Ice Cream Sandwich Feb 22, 2015

    riahc3 , Feb 22, 2015 :
    Wow. They must have paid this guy a shitstorm of cash to sign a NDA, say nothing and just give good pubilicity saying they replaced everything.

    The only positive thing of this is that this was taken care in about a week. Not a bad timeframe for a company with little employees.

    "They have some leads, I will say nothing till the end of the investigation."

    " Edit5: So far no news about the investigatio"

    We will never hear what happened...
     

  13. votazap
    Jelly Bean Mar 6, 2015


  14. lameking91
    Ice Cream Sandwich Apr 11, 2015

    lameking91 , Apr 11, 2015 :
    Still no new up until now?
     

  15. lameking91
    Ice Cream Sandwich Apr 11, 2015

    lameking91 , Apr 11, 2015 :
    I does heat up very quickly to a very high temperature.,. Althought it seemed more like the cpu than the battery for me though
     

  16. radster72
    Ice Cream Sandwich May 29, 2015

    radster72 , May 29, 2015 :
    So sorry.
     

  17. FatBaz
    Honeycomb Jun 2, 2015

    FatBaz , Jun 2, 2015 :
    Bon alors, ça donne quoi ce bordel ?

    Miyzu, ça t'arracherai les couilles de répondre franchement ?
    C'est comme répondre aux MP, ça t'emmerde aussi ?
     

  18. FatBaz
    Honeycomb Jun 2, 2015

    FatBaz , Jun 2, 2015 :
    This fu ck ing thread does not appears in "Recent Threads"
    Why ? Because serious problems are not compliant with brand reputation ?
     

    malidan likes this.
  19. dwong
    Ice Cream Sandwich Jun 3, 2015

    dwong , Jun 3, 2015 :
    I think all tech support thread will not show up there, but seriously it's too long already with no update
     

  20. finaldentiny
    Community Veteran Jun 3, 2015