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Black crush issue on 8 Pro via OnePlus 8 Pro

  1. iamjvni
    Donut Jun 6, 2020

    iamjvni , via OnePlus 8 Pro , Jun 6, 2020 :
    I got my OnePlus 8 Pro today in the mail and noticed a black crush issue when the brightness was below 50%.

    Here's a comparison with 7 Pro both on anout 45% brightness https://m.imgur.com/a/3JwcuOG

    Other than that I have no issues with my device and I'm wondering If I should return it and get a replacement (bought it from Amazon) or is this a common thing and maybe will be fixed with an update?

    Love the phone and the fact that they made the screen a bit flatter than on OP7P!
     

    #1
    Nikhil1358 likes this.
  2. iamjvni
    Donut Jun 6, 2020


    #2
  3. iamjvni
    Donut Jun 6, 2020


    #3

  4. #4
    Nikhil1358, Batfink32 and iamjvni like this.
  5. iamjvni
    Donut Jun 6, 2020

    iamjvni , via OnePlus 8 Pro , Jun 6, 2020 :
    Yeah I ordered a replacement from Amazon today. I really hope the next one won't have these issues since it's a very good device besides the display problems... When was your phone manufactured? Mine was 28/05/2020
     

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  7. iamjvni
    Donut Jun 7, 2020

    iamjvni , via OnePlus 7 Pro , Jun 7, 2020 :
    Yeah we'll see if I'll get a proper replacement next week. If not, I'm not going to order a 3rd one so then I'll just get a refund and maybe wait for 8T Pro 😬
    Also now during nighttime I noticed this line when using at a low brightness...
    1591486951261.jpg
     

    #7
    Nikhil1358 and Deactivated User like this.

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  9. iamjvni
    Donut Jun 7, 2020

    iamjvni , via OnePlus 7 Pro , Jun 7, 2020 :
    Not looking great there either 😬😅
    Yeah I really don't get why they are still using the same stock since they've had lots of time to fix this issue. I wonder if anyone has gotten a unit without these issues
     

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  10. #10
    iamjvni and Batfink32 like this.
  11. Chinda
    Jelly Bean Jun 8, 2020

    Chinda , Jun 8, 2020 :
    Oppo doesn't have a forum with almost 3 million forum members like OnePlus. The majority of of people who buy phones don't have any major hardware issues.

    If ten's of thousands of of people were posting of problems with the OnePlus 8 Pro then yes there would be a big problem. It's only a small minority including yourself who have unfortunately received a bad batch of the phones.

    My OnePlus 8 Pro is getting delivered tonight so I'll be thoroughly checking it for any defects and hardware issues.
     
    Last edited: Jun 8, 2020

    #11
  12. chubs12
    Gingerbread Jun 8, 2020

    chubs12 , Jun 8, 2020 :
    Exact same problem here with the black bar from the camera hole.
    Black crush and dc dimming issues. All the same.

    Tbh, I think it's just the same (more or less) for every device.. some just don't notice (lucky you!)
     

    #12
    ejdam_ and Deactivated User like this.

  13. #13
    Chinda and Batfink32 like this.

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    Batfink32 likes this.
  16. Batfink32
    Ice Cream Sandwich Jun 8, 2020

    Batfink32 , via OnePlus 8 Pro , Jun 8, 2020 :
    try raising the min brightness slowly with that test on.At around 40% brightness, the boxes completely crush for me and I can only see the bottom lightest shades?? does this happen with anyone else?
     

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    Batfink32 likes this.
  18. chubs12
    Gingerbread Jun 9, 2020

    chubs12 , Jun 9, 2020 :
    I've found that in dark mode - the Chrome window has the necessary grey to show that camera bar thing.. that's how I found out my device had this.. noticed it in bed.
     

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  19. chubs12
    Gingerbread Jun 9, 2020

    chubs12 , Jun 9, 2020 :
    Yes! The tuning is really weird at 40. It could be that they are switching to dc dimming at exact that 40% brightness point.
     

    #19
    Batfink32 likes this.
  20. Batfink32
    Ice Cream Sandwich Jun 9, 2020

    Batfink32 , via OnePlus 8 Pro , Jun 9, 2020 :


    chubs12

    Yes! The tuning is really weird at 40. It could be that they are switching to dc dimming at exact that 40% brightness point.​


    Yes,I think that's what it might be. The green tint used to happen at 40% so they might be turning on DC dimming at that point to hide it. If the newer phones don't do this then we have faulty phones. If you turn on DC dimming and go from 0 to 100 brightness, it's smooth and doesnt do this.
     

    #20
    Deactivated User likes this.