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Black screen issue on my OnePlus 8 pro via OnePlus 6T

  1. T1624207456213
    Cupcake Jun 20, 2021

    T1624207456213 , via OnePlus 6T , Jun 20, 2021 :
    Plz help me 🙏🙏🙏, recently I purchased OnePlus 8 pro bt suddenly it's screen light is off and it's working bt screen is not open plz help me ,how can I recover my phone plz plz plz
     

    #1
  2. Artemus.
    Community Hero 2020 Jun 21, 2021

    Artemus. , Jun 21, 2021 :
    When you plug it in, does it vibrate?
     

    #2
  3. T1624207456213
    Cupcake Jun 21, 2021


    #3
  4. T1624207456213
    Cupcake Jun 21, 2021

  5. T1624207456213
    Cupcake Jun 21, 2021


    #5
  6. Artemus.
    Community Hero 2020 Jun 21, 2021

    Artemus. , Jun 21, 2021 :
    This is known as "Download Mode". If you're able to boot into the recovery (hold power + volume up (right?)) you can try clearing the cache and reboot. If not, you're going to have use what's known as an "unbrick tool" which will wipe your phone to factory settings.
     

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  7. T1624207456213
    Cupcake Jun 21, 2021


    #7
  8. T1624207456213
    Cupcake Jun 21, 2021

  9. Artemus.
    Community Hero 2020 Jun 21, 2021

    Artemus. , Jun 21, 2021 :
    Your best bet is to use the "unbrick tool".
     

    #9
  10. T1624207456213
    Cupcake Jun 21, 2021


    #10
  11. Artemus.
    Community Hero 2020 Jun 21, 2021


    #11
  12. T1624207456213
    Cupcake Jun 21, 2021

  13. T1624207456213
    Cupcake Jun 21, 2021


    #13
  14. T1624207456213
    Cupcake Jun 21, 2021


    #14
  15. Artemus.
    Community Hero 2020 Jun 21, 2021

    Artemus. , Jun 21, 2021 :
    Yes, it's safe. Yes, you will receive future updates. All this does is restore your phone to factory settings.
     

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  16. T1624207456213
    Cupcake Jun 21, 2021


    #16
  17. T1624207456213
    Cupcake Jun 21, 2021

  18. Artemus.
    Community Hero 2020 Jun 21, 2021

    Artemus. , Jun 21, 2021 :
    I gave you all the information you need. You can take it to a service center if you'd like, yes.
     

    #18
  19. T1624207456213
    Cupcake Jun 21, 2021


    #19
  20. Artemus.
    Community Hero 2020 Jun 21, 2021

    Artemus. , Jun 21, 2021 :
    If you don't know how to do it yourself, take it to a service center. They'll tell you what to do.
     

    #20