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Black screen since latest Android 11 update via OnePlus 8

  1. F1593622792211
    Cupcake Oct 27, 2020

    F1593622792211 , via OnePlus 8 , Oct 27, 2020 :
    Since I updated my new 4 months old OnePlus 8 to the latest update (Android 11), the screen suddenly does not turn on and goes black. I hear notifications in the background and I can change volume with the side button however I can't see nothing. It's full black screen. This has happened three times in a week. I had to hold down the power button and lowering volume button to restart phone and everything was back to normal.

    Is anyone else experiencing this issue? This is not acceptable for a new 1000$ phone.
     

    #1
    JazzyJRenee likes this.
  2. U1602395825305
    Cupcake Oct 27, 2020

    U1602395825305 , Oct 27, 2020 :
    Hi, I'm experiencing it as well since update to android 11. I've turned off fingerprint for now trying to see if it will still happen whenever I use face unlock.

    Hopefully they fix this
     

    #2
    F1593622792211 likes this.
  3. the_o2
    User of the Year 2018 Oct 27, 2020

    the_o2 , Oct 27, 2020 :
    report this bug here

    https://forums.oneplus.com/feedback
     

    #3