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Black screen while listening to audio Whatsapp via OnePlus 7 Pro

  1. jaapiekrekel
    Cupcake Sep 16, 2021

    jaapiekrekel , via OnePlus 7 Pro , Sep 16, 2021 :
    Dear oneplus team,

    While listening to audio on whatsapp my screen will often go on lock screen or just black.

    I have whatsapp open then play the audio that has been send and then all of a sudden the screen turns to black or goes to lockscreen,
    When the phone gets tilted , backwards or forwards.

    How do i solve this , its very annoying.

    I have oneplus 7 pro
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    #1
  2. rHITkM.
    Ice Cream Sandwich Sep 18, 2021

    rHITkM. , Sep 18, 2021 :
    Is it also happening when you bring your hand near the the top portion of the screen , just 4-5 cm away from proximity sensor while the whatsapp audio is playing?
     

    #2