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Black unresponsive screen during calls and voice notes. via OnePlus 6

  1. aman0505
    Donut Apr 8, 2021

    aman0505 , via OnePlus 6 , Apr 8, 2021 :
    While on a call or playing voice notes on any app like whatsapp or telegram my screen turn black and unresponsive then I have to press on top area of the screen to turn the screen back on.
    This happens even when the screen is not covered.
    Looking for some solutions.
    Thanks in advance
     

    #1
  2. Caomhin
    OnePlus 9 Series Expert Community Expert Apr 8, 2021

    Caomhin , via OnePlus 6T , Apr 8, 2021 :
    Update to the latest Oneplus Launcher from the Playstore.

    Then clear the OnePlus Launcher App info Cache.

    Check if that can help
     

    #2