0
Display

Blackscreen and impossible to go into recovery mode

  1. Julien_Chastagnier Cupcake Jul 17, 2019

    Julien_Chastagnier, Jul 17, 2019 :
    Hey all,

    Yesterday, the screen of my oneplus 6t became all black. I tried to restart it, go into recovery mode (by pressing the power and volume down for several seconds), impossible, the screen remains black. However, it still works, this morning the alarm programmed on my smartphone ring and I managed to turn it off by sliding my finger on the screen. I can also turn on the flashlight by making a "V" on the screen. Has someone already had this problem ?

    Small details: it had been several days since the phone was slow enough, especially using Facebook. The screen did not suddenly become black, there was first my wallpaper that disappeared for 2 seconds, before everything was black.

    Thanks in advance.
    Julien
     

    #1
  2. Intruder71 Lollipop Jul 17, 2019

    Intruder71, Jul 17, 2019 :
    Try keeping the power button pressed for about 15 to 20 seconds and see what happens
     

    #2
  3. Deep_Jangra Cupcake Jul 17, 2019


    #3
  4. Julien_Chastagnier Cupcake Jul 17, 2019

    Julien_Chastagnier, Jul 17, 2019 :
    Nothing happens
     

    #4
  5. Intruder71 Lollipop Jul 17, 2019


    #5
  6. Muhsin_Sultan Ice Cream Sandwich Jul 17, 2019

    Muhsin_Sultan, Jul 17, 2019 :
    Sounds like you'll need to try msmdownload unbrick tool
     

    #6
  7. Julien_Chastagnier Cupcake Jul 17, 2019

    Julien_Chastagnier, Jul 17, 2019 :
    Does using this tool void the warranty? Regarding the warranty, I ordered my smartphone on Gearbest and I do not know how it goes, if I have to contact Oneplus or gearbest? Thanks all
     

    #7
  8. Kytharsis Marshmallow Jul 17, 2019

    Kytharsis, Jul 17, 2019 :
    Nope, it doesn't void warranty. If it did, it wouldn't be provided.
     

    #8
    Muhsin_Sultan likes this.
  9. Muhsin_Sultan Ice Cream Sandwich Jul 18, 2019

    Muhsin_Sultan, Jul 18, 2019 :
    You can contact OnePlus, give them your IMEI then ask about the warranty status
     

    #9
  10. Julien_Chastagnier Cupcake Jul 18, 2019

    Julien_Chastagnier, Jul 18, 2019 :
    Thank you for your answers. After contact with OnePlus, they can take my phone for repair, under warranty. I will send it to them.
     

    #10