[Answered] Bluetooth Audio streaming to Amazon echo plus is not working

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  1. avinashga23
    Froyo Nov 4, 2017

    avinashga23 , Nov 4, 2017 :
    Audio streaming to Amazon echo plus via Bluetooth is not working. It pairs and connects but when i play something it stops within 2 seconds. Audio streaming from other devices like my macbook to Amazon echo plus is working great. It seems to be issue with one plus 5

  2. avinashga23
    Froyo Nov 5, 2017

  3. anupam.c
    Cupcake Nov 6, 2017

    anupam.c , Nov 6, 2017 :
    Hi, I have the same issue with Amazon Echo (2nd Gen). My OP5 is about a month old and the Echo device is a couple of days old. I initially had the same problem where the OP5 was connecting to Echo but wasn't playing anything from any app (Play Music, Youtube, Wync Music etc.) for more than 2 seconds before getting completely silent. I tried clearing Cache but was of no use. Previously although it was not streaming any audio, it was at least staying connected. However, now after connecting OP5 to Echo, it automatically gets disconnected after a few seconds.

    This is definitely not an issue with the Echo device as it's working fine with my friend's iPhone. Even my old Microsoft Lumia can stream audio fine through the same Echo device.

    Does anybody else have this problem? Seems like a software issue. Does OP team have any response regarding this?

    HaranStaubitz and mradha like this.
  4. G_Rathan_Kamath_qViu
    Cupcake Nov 8, 2017

  5. singhnsk
    Eclair Nov 8, 2017

    singhnsk , Nov 8, 2017 :
    Same issue here. As if the Audio sync issue wasn't already enough that there's more. OnePlus, please look at it.

  6. mradha
    Cupcake Nov 11, 2017

    mradha , Nov 11, 2017 :
    I am also facing the same problem. My oneplus five is connected with echo by Bluetooth but audio is not STREAMING. After a second it stops playing and still my phone is streaming the audio but echo is not playing.

    B1511979837345 likes this.
  7. QNguyen90
    Cupcake Nov 14, 2017

    QNguyen90 , Nov 14, 2017 :
    I just got my Echo Plus for over a week and also have the same problem. Called Amazon customer support and they couldn't help. Replaced with another new Echo and still have the same issue.

  8. vineetrok
    Cupcake Nov 17, 2017

    vineetrok , Nov 17, 2017 :
    I'm facing the exact same problem. I paired my OnePlus 5 to Amazon Echo with an intention to use Echo as just a bluetooth speaker. It played the music for 2 seconds max, and then just stopped. However, my phone still appeared to be paired with Echo and using it as speaker.

    B1511979837345 and QNguyen90 like this.
  9. prax
    Cupcake Nov 19, 2017

    prax , Nov 19, 2017 :
    Having exact issues with Oneplus 5 and Echo. It doesn't matter which app I am using - whether its PowerAmp, VLC or others! This is the second echo device I am having issues with. First one was as at office, now at home as well

    B1511979837345 likes this.
  10. avinashga23
    Froyo Nov 21, 2017

    avinashga23 , Nov 21, 2017 :
    Guys, Just now i have received my replacement Amazon Echo Plus. Sadly the problem still persists. This confirms the problem is with one plus 5 bluetooth.

    B1511979837345 likes this.
  11. G1511083738809
    Cupcake Nov 23, 2017

  12. seshendra
    Cupcake Nov 24, 2017

    seshendra , Nov 24, 2017 :
    Facing the same issue on Oneplus 5t OS version 4.7.2

    B1511979837345 likes this.
  13. gowram007
    Donut Nov 25, 2017

    B1511979837345 likes this.
  14. gbalaji1974
    Cupcake Nov 25, 2017

    gbalaji1974 , Nov 25, 2017 :
    Hi, even Iam facing the same issue with my Oneplus 5.connect it to echo via Bluetooth and try to stream music it plays for 2 sec and then the sound stops.
    The music player continues to play but no sound thru the echo.
    Surprisingly, tried it thru my wife's oneplus 3 and had no issues in streaming music.
    Looks like OnePlus 5 has this issue.
    Hope oneplus comes with a quick solution.

    B1511979837345 and andresaun1 like this.
  15. prax
    Cupcake Nov 27, 2017

    prax , Nov 27, 2017 :
    Uninstalled Alexa app, reinstalled, mapped Bluetooth again. strangely, was able to stream one song but after that again the same issue started.. happens only with echo devices. no issues with a LG BT speaker!!!

    B1511979837345 likes this.
  16. coolbhu1
    Donut Nov 28, 2017

    coolbhu1 , Nov 28, 2017 :
    Hi, even Iam facing the same issue with my Oneplus 5.connect it to echo via Bluetooth and try to stream music it plays for 2 sec and then the sound stops.
    The music player continues to play but no sound thru the echo. Tried with one more OnePlus 5 same issue with that also.

    B1511979837345 likes this.
  17. heigame
    Cupcake Nov 29, 2017

  18. joschijo91
    Eclair Nov 29, 2017

  19. andresaun1
    Donut Nov 30, 2017

    andresaun1 , Nov 30, 2017 :
    I've had the same issues on my OP5 since my upgrade to beta.

  20. mradha
    Cupcake Nov 30, 2017

    mradha , Nov 30, 2017 :
    Now the problem is fixed when i upgrade to orio. All works fine now.